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  1. #1
    Player
    Itsuki_F's Avatar
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    Jan 2019
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    13
    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70
    5 minutes in-game, in my house, and i get the DirectX error this morning (i'll try to precise as much as possible the time and location when i get error)
    (0)

  2. #2
    Player
    NosamKin's Avatar
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    Jun 2017
    Location
    Limsa
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    212
    Character
    Nosam Kin
    World
    Sargatanas
    Main Class
    Summoner Lv 80
    does dxdiag.exe report no problems?

    have you tried 1920x1080?
    (0)

  3. #3
    Player
    Itsuki_F's Avatar
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    Jan 2019
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    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70
    Quote Originally Posted by NosamKin View Post
    does dxdiag.exe report no problems?

    have you tried 1920x1080?
    dxdiag.exe report absolutly no problem... i had it on 1920x1080 before and was having the issue also :s
    (0)

  4. #4
    Player
    Nedkel's Avatar
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    Dec 2017
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    Character
    Chloe Lehideux
    World
    Zodiark
    Main Class
    Samurai Lv 74
    Try out after turning on the launcher, go into config on the launcher and turn on or off (whichever you have) the direct 11 support, and check if this will help.

    Is your GPU overclocked?
    (0)
    Last edited by Nedkel; 01-29-2019 at 11:58 PM.

  5. #5
    Player
    Itsuki_F's Avatar
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    Jan 2019
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    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70
    Quote Originally Posted by Nedkel View Post
    Try out after turning on the launcher, go into config on the launcher and turn on or off (whichever you have) the direct 11 support, and check if this will help.

    Is your GPU overclocked?
    The GPU is not overclocked and unfortunatly i've had had some problem with the directX 9 also... so right now i simply stay in 11, since it crashes anyway
    (0)

  6. #6
    Player
    NosamKin's Avatar
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    Jun 2017
    Location
    Limsa
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    Character
    Nosam Kin
    World
    Sargatanas
    Main Class
    Summoner Lv 80
    Are you running in borderless window mode? That fixed many of my issues.
    (0)

  7. #7
    Player
    Itsuki_F's Avatar
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    Jan 2019
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    13
    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70
    Quote Originally Posted by NosamKin View Post
    Are you running in borderless window mode? That fixed many of my issues.
    It is always runned in bordeless

    Leaving me at about the same problem again

    For now it has not crashed for about 4 hours, and sometimes it can crash more than 3 times in like 30 minutes
    (0)

  8. #8
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Thank you for the reply.

    Just as Nedkel asked, is the GPU overlocked at all and do you have a way of monitoring it? Nedkel thank you for the input.

    NosamKin, thank you for the input as well. Changing the resolution may alleviate some of the issues as well?

    Does this crash happen on DirectX 9 or only on 11?

    Hope to see you online!
    (0)
    Last edited by Dynratygus; 01-30-2019 at 07:04 AM.

  9. #9
    Player
    Itsuki_F's Avatar
    Join Date
    Jan 2019
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    13
    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70
    I guess i'm doomed
    (0)

  10. #10
    Moderator Einmimiria's Avatar
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    Nov 2017
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    2,510
    Thank you for the update Itsuki_F. I apologize for the delay in my response.

    You mentioned you have your drivers up to date. Did you do a clean install of them? This is an option you have when you install/update them.

    Do you have any other programs or overlays (Geforce Experience, Discord overlay, etc.) open? Try disabling anything you don't need to pay the game.

    You can also try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

    You may want to try stetting the compatibility mode to Windows 7. Right-click on the ffxivboot.exe file and select ‘Properties.’ Then select the ‘Compatibility’ tab and choose Windows 7.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

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