DirectX Errors on Game Launch - DX9/11

[ArtemisAbsol]

Been struggling with a driver-related issue for some time, and no patches or updates seem to be addressing the issue. What's worse, the error message seems to be in Japanese.

I've attached the computer specs below--is there anything obvious that jumps out?

I've redone the graphics drivers a few times as well as a uninstall and reinstall of FF14.




-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Administrator\Documents
FINAL FANTASY XIV - A Realm Reborn F:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 02/25/15 12:02:34 Ver: 23.03
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16259.203MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32643.203MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.964GB SYSTEM_FREEDISC_SPACE 15.597GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 418.458GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 409.554GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX TITAN X
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX TITAN X
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12238.875 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8129.602 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9db4450b8107f59a\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1722
SYSTEM_GRAPHICS_DRIVER_DATE 11/28/2018 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 2160 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 20.19.0015.4835
SYSTEM_GRAPHICS_DRIVER_DATE 10/15/2017 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {B387A0B4-FF94-48F6-97C1-379C8175791E}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1A7F1A85-A5CB-4E3F-8850-8B4136F52DEF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7233
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/24/2014 00:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {217123E1-F2B0-4CBD-87CF-0D1AD0F0BFDC}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5ACAAB49-E730-4085-9F27-065E5E1E7B10}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7233
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/24/2014 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5961FEA0-9C84-11E7-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {59624CC0-9C84-11E7-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44F20480-7E6F-11E6-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga 2014
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44F2A0C0-7E6F-11E6-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga 2014
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44F2C7D0-7E6F-11E6-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga 2014
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44F2EEE0-7E6F-11E6-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga 2014
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
- FINAL FANTASY XIV Forum - Google Chrome
Task Manager
Microsoft Store
Microsoft Store


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Visual Studio Community 2017
Android SDK Tools
Audacity 2.1.2
Avast Free Antivirus
Battle.net
Cheat Engine 6.6
Google Chrome
Hearthstone
Heroes of the Storm
Blade & Soul
League of Legends
MediaMonkey 4.1
Microsoft Azure Storage Emulator - v5.7
Microsoft Help Viewer 2.2
Mozilla Maintenance Service
NCSOFT Game Launcher
Notepad++ (32-bit x86)
OBS Studio
Microsoft Office Professional Plus 2013
Open Broadcaster Software
Overwatch
Overwatch Test
PrivateTunnel
SpeedFan (remove only)
Steam
GameMaker: Studio
METAL GEAR RISING: REVENGEANCE
Darkest Dungeon
Tabletop Simulator
Endless Legend
The Jackbox Party Pack
Steredenn
Holy Potatoes! A Weapon Shop?!
Undertale
Unity
Uplay
VLC media player
WinRT Intellisense UAP - Other Languages
WinRT Intellisense Desktop - en-us
HackingToolkit9DS version 11
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft .NET Core SDK - 2.1.202 (x64)
Microsoft System CLR Types for SQL Server 2014
SDK ARM Additions
Windows IoT Extension SDK
icecap_collectionresourcesx64
Microsoft .NET CoreRuntime SDK
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft .NET Native SDK
Tools for .Net 3.5
vcpp_crt.redist.clickonce
Microsoft SQL Server 2016 T-SQL Language Service RC0
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack
vs_tipsmsi
Windows SDK for Windows Store Apps
Minecraft
Visual C++ Library CRT Appx Resource Package
vs_filehandler_x86
Microsoft Azure Storage Emulator - v5.7
Microsoft Visual Studio Setup Configuration
Intel(R) USB 3.0 eXtensible Host Controller Driver
Apple Application Support (32-bit)
Roslyn Language Services - x86
Microsoft UniversalWindowsPlatform SDK
Java 8 Update 77
Microsoft .NET Framework Cumulative Intellisense Pack for Visual Studio (ENU)
Kits Configuration Installer
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Microsoft .NET Framework 4.6 Targeting Pack
univcredist
Windows SDK EULA
Microsoft .NET Framework 4.6.1 SDK
vs_Graphics_Singletonx86
Windows SDK Desktop Libs arm
Java SE Development Kit 8 Update 112
Java SE Development Kit 8 Update 161
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Help Viewer 2.2
McAfee WebAdvisor
Windows SDK for Windows Store Apps Contracts
vs_minshellinteropmsi
TypeScript SDK
QuickTime 7
Microsoft Visual Studio 2017 Tools for Unity
Microsoft ASP.NET MVC 4 Runtime
vs_communitymsires
Microsoft Visual C++ 2017 Redistributable (x64) - 14.16.27012
Windows SDK Desktop Headers arm64
Active Directory Authentication Library for SQL Server (x86)
icecap_collectionresources
Microsoft SQL Server 2014 T-SQL Language Service
Microsoft .NET CoreRuntime For CoreCon
Windows SDK Desktop Headers x64
Java Auto Updater
SDK ARM Redistributables
Intel(R) Chipset Device Software
Windows App Certification Kit SupportedApiList x86
Microsoft Visual C++ 2017 X86 Debug Runtime - 14.16.27012
Windows SDK Desktop Libs arm64
VS Immersive Activate Helper
Microsoft .NET Framework 4.7.1 Targeting Pack
Microsoft .NET Framework 4.5 Multi-Targeting Pack
Apple Software Update
vs_SQLClickOnceBootstrappermsi
Windows SDK Signing Tools
Xamarin Remoted iOS Simulator
Xamarin PCL Profiles v1.0.9
Universal CRT Redistributable
Windows Software Development Kit - Windows 10.0.17763.132
Google Update Helper
Asmedia ASM106x SATA Host Controller Driver
Microsoft System CLR Types for SQL Server vNext CTP1.6
windows_toolscorepkg
Microsoft Visual C++ 2017 Redistributable (x86) - 14.16.27012
vs_minshellmsi
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack
vs_clickoncesigntoolmsi
MSI Development Tools
Gyazo 3.3.8
vs_minshellmsires
Windows Mobile Extension SDK Contracts
Luminance HDR 2.4.0
Windows SDK Redistributables
Microsoft Visual C++ 2005 Redistributable
WinAppDeploy
vs_communitymsi
Microsoft System CLR Types for SQL Server 2014
Microsoft NetStandard SDK
Windows App Certification Kit x64
WinRT Intellisense PPI - Other Languages
Windows SDK for Windows Store Apps Headers
Visual C++ IDE Debugger Package
Microsoft Visual C++ 2017 X86 Minimum Runtime - 14.16.27012
Universal CRT Extension SDK
Windows Phone SDK 8.0 Assemblies for Visual Studio 2017
WinRT Intellisense IoT - en-us
UE4 Prerequisites (x64)
Microsoft Portable Library Multi-Targeting Pack
Windows SDK Desktop Tools x64
WinRT Intellisense PPI - en-us
Microsoft Visual C++ 2005 Redistributable
Visual C++ Library CRT Appx Package
Realtek Ethernet Controller Driver
Microsoft Visual Studio 2015 Shell (Minimum) Interop Assemblies
Microsoft .NET Framework 4.6.1 Targeting Pack
Microsoft .NET Framework 4.7.1 Doc Redirected Targeting Pack (ENU)
Microsoft Office Professional Plus 2013
Update for Microsoft Office 2013 (KB3178640) 32-Bit Edition
Update for Microsoft Office 2013 (KB3101503) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172545) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4022188) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB4022181) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4022189) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3039798) 32-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2817301) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172506) 32-Bit Edition
Update for Microsoft Office 2013 (KB4018378) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039795) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2013 (KB3054854) 32-Bit Edition
Update for Microsoft Word 2013 (KB3162081) 32-Bit Edition
Security Update for Microsoft Outlook 2013 (KB4461595) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039766) 32-Bit Edition
Update for Microsoft Office 2013 (KB2889863) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3172459) 32-Bit Edition
Update for Microsoft Office 2013 (KB3114488) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3039794) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB3114946) 32-Bit Edition
Update for Microsoft Office 2013 (KB3191872) 32-Bit Edition
Update for Microsoft Office 2013 (KB2883095) 32-Bit Edition
Security Update for Microsoft Excel 2013 (KB4461559) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039701) 32-Bit Edition
Update for Microsoft Office 2013 (KB3213536) 32-Bit Edition
Update for Microsoft Office 2013 (KB2899522) 32-Bit Edition
Security Update for Microsoft Word 2013 (KB4461594) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039778) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172533) 32-Bit Edition
Definition Update for Microsoft Office 2013 (KB3115404) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760344) 32-Bit Edition
Update for Microsoft Office 2013 (KB4011155) 32-Bit Edition
Update for Microsoft Office 2013 (KB3085587) 32-Bit Edition
Security Update for Microsoft Access 2013 (KB4018351) 32-Bit Edition
Update for Microsoft Office 2013 (KB4022233) 32-Bit Edition
Update for Microsoft OneNote 2013 (KB4011281) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172443) 32-Bit Edition
Update for Microsoft Office 2013 (KB3085565) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3162051) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172471) 32-Bit Edition
Update for Microsoft Office 2013 (KB3055007) 32-Bit Edition
Update for Skype for Business 2015 (KB4461557) 32-Bit Edition
Update for Microsoft Office 2013 (KB3114499) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039756) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4461537) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4022237) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3172522) 32-Bit Edition
Update for Microsoft Publisher 2013 (KB3114329) 32-Bit Edition
Update for Microsoft Office 2013 (KB3127916) 32-Bit Edition
Update for Microsoft Office 2013 (KB3023049) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3039746) 32-Bit Edition
Update for Microsoft Office 2013 (KB4018333) 32-Bit Edition
Update for Microsoft OneDrive for Business (KB4022226) 32-Bit Edition
Update for Microsoft Office 2013 (KB3023052) 32-Bit Edition
Update for Microsoft Office 2013 (KB4022212) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172523) 32-Bit Edition
Update for Microsoft Office 2013 (KB3054856) 32-Bit Edition
Security Update for Microsoft PowerPoint 2013 (KB4461481) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760371) 32-Bit Edition
Microsoft Access MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Access 2013 (KB4018351) 32-Bit Edition
Microsoft Excel MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft Office 2013 (KB3191872) 32-Bit Edition
Security Update for Microsoft Excel 2013 (KB4461559) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3162051) 32-Bit Edition
Update for Microsoft Office 2013 (KB3054819) 32-Bit Edition
Microsoft PowerPoint MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Excel 2013 (KB4461559) 32-Bit Edition
Security Update for Microsoft PowerPoint 2013 (KB4461481) 32-Bit Edition
Microsoft Publisher MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft Publisher 2013 (KB3114329) 32-Bit Edition
Microsoft Outlook MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2013 (KB3054854) 32-Bit Edition
Security Update for Microsoft Outlook 2013 (KB4461595) 32-Bit Edition
Security Update for Microsoft Word 2013 (KB4461594) 32-Bit Edition
Microsoft Word MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Excel 2013 (KB4461559) 32-Bit Edition
Security Update for Microsoft Word 2013 (KB4461594) 32-Bit Edition
Microsoft Office Proofing Tools 2013 - English
Update for Microsoft Office 2013 (KB3172510) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Outils de vérification linguistique 2013 de Microsoft Office*- Français
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172510) 32-Bit Edition
Microsoft Office Proofing Tools 2013 - Español
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172510) 32-Bit Edition
Update for Microsoft Office 2013 (KB3178640) 32-Bit Edition
Update for Microsoft Office 2013 (KB3172545) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3039798) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB3114946) 32-Bit Edition
Update for Microsoft Project 2013 (KB4461560) 32-Bit Edition
Update for Microsoft OneNote 2013 (KB4011281) 32-Bit Edition
Update for Skype for Business 2015 (KB4461557) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039756) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3172522) 32-Bit Edition
Update for Microsoft OneDrive for Business (KB4022226) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft OneDrive for Business (KB4022226) 32-Bit Edition
Microsoft Office Proofing (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Microsoft InfoPath MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB3114946) 32-Bit Edition
Microsoft Office Shared MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4022188) 32-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2817301) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3172459) 32-Bit Edition
Update for Microsoft InfoPath 2013 (KB3114946) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3213564) 32-Bit Edition
Security Update for Microsoft Excel 2013 (KB4461559) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4461537) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB4011580) 32-Bit Edition
Update for Microsoft Office 2013 (KB4018333) 32-Bit Edition
Microsoft DCF MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Office 2013 (KB3162051) 32-Bit Edition
Microsoft OneNote MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft OneNote 2013 (KB4011281) 32-Bit Edition
Microsoft Groove MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft OneDrive for Business (KB4022226) 32-Bit Edition
Microsoft Office OSM MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Microsoft Office OSM UX MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Microsoft Office Shared Setup Metadata MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Microsoft Access Setup Metadata MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Microsoft Lync MUI (English) 2013
Update for Microsoft Office 2013 (KB3039720) 32-Bit Edition
Security Update for Microsoft Word 2013 (KB4461594) 32-Bit Edition
Update for Skype for Business 2015 (KB4461557) 32-Bit Edition
Security Update for Skype for Business 2015 (KB3213568) 32-Bit Edition
vs_clickoncebootstrappermsires
Windows SDK for Windows Store Apps DirectX x86 Remote
Epic Games Launcher
Windows Desktop Extension SDK Contracts
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Windows SDK for Windows Store Managed Apps Libs
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Windows SDK Desktop Tools arm64
Visual C++ Library CRT Appx Package
Windows SDK for Windows Store Apps Metadata
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Microsoft Azure Mobile App SDK V3.0
vs_filehandler_amd64
icecap_collection_neutral
vs_FileTracker_Singleton
Windows Simulator - ENU
vs_clickoncebootstrappermsi
Windows Team Extension SDK
Universal CRT Redistributable
Python Launcher
Microsoft TestPlatform SDK Local Feed
Adobe Refresh Manager
Adobe Acrobat Reader DC
Windows IoT Extension SDK Contracts
IntelliTraceProfilerProxy
Windows SDK Desktop Libs x64
WinRT Intellisense UAP - en-us
Microsoft ASP.NET Diagnostic Pack for Visual Studio
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Web Companion
Windows Mobile Extension SDK
Microsoft ASP.NET Web Tools Packages 15.0 - ENU
Microsoft Visual Studio 2017 Tools for Unity
Entity Framework 6.2.0 Tools for Visual Studio 2017
Microsoft Portable Library Multi-Targeting Pack Language Pack - enu
Windows SDK for Windows Store Apps Tools
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Windows SDK Desktop Headers arm
vs_devenvmsi
Windows SDK Modern Versioned Developer Tools
Visual C++ Library CRT Desktop Appx Package
Blade & Soul
vs_BlendMsi
Launcher Prerequisites (x64)
Visual C++ Library CRT Desktop Appx Package
Windows SDK Desktop Headers x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows SDK Facade Windows WinMD Versioned
Universal CRT Headers Libraries and Sources
Microsoft .NET Framework 4.6.1 Developer Pack
Universal General MIDI DLS Extension SDK
TypeScript SDK
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for (KB2504637)
Visual C++ Library CRT ARM64 Appx Package
ClickOnce Bootstrapper Package for Microsoft .NET Framework
Universal CRT Tools x86
Windows SDK Desktop Libs x86
Windows 10 Update Assistant
Microsoft .NET Core SDK 2.1.500 (x64)
Windows SDK for Windows Store Apps Libs
TypeScript Tools for Microsoft Visual Studio 2015
Microsoft Visual C++ 2017 X86 Additional Runtime - 14.16.27012
Microsoft Visual C++ 2015 RC Redistributable (x64) - 14.0.22816
Asmedia ASM104x USB 3.0 Host Controller Driver
Windows SDK AddOn
WinRT Intellisense Desktop - Other Languages
WinRT Intellisense IoT - Other Languages
Windows SDK ARM Desktop Tools
Windows Desktop Extension SDK
Windows SDK
Visual C++ Library CRT Desktop Appx Package
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Windows Team Extension SDK Contracts
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
WinRT Intellisense Mobile - en-us
Windows SDK Desktop Tools x86
Windows SDK DirectX x86 Remote
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Windows Simulator
Windows SDK Modern Non-Versioned Developer Tools
Vortex
7-Zip 15.05 beta x64
AutoHotkey 1.1.23.03
GIMP 2.8.14
Git version 2.16.1.4
Guild Wars 2
Microsoft Azure Compute Emulator - v2.9.5.3
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Mozilla Firefox 63.0.3 (x64 en-US)
Intel(R) Network Connections 19.1.51.0
Python 3.6.5 (Anaconda3 5.2.0 64-bit)
Terraria
Starbound
Warframe
Dust: An Elysian Tail
Transistor
XCOM 2
Stellaris
Tabletop Simulator
Sid Meier's Civilization VI
Armello
Sonic Lost World
The Jackbox Party Pack
DARK SOULS™ II: Scholar of the First Sin
Sentinels of the Multiverse
DARK SOULS™ III
DOOM
Ori and the Blind Forest: Definitive Edition
Undertale
The Jackbox Party Pack 2
Magicka
The Jackbox Party Pack 3
Mansions of Madness
Holy Potatoes! We’re in Space?!
Warhammer: Vermintide 2
Far Cry 5
Dota 2
Angels with Scaly Wings
MONSTER HUNTER: WORLD
Yu-Gi-Oh! Duel Links
The Jackbox Party Pack 4
Sonic Forces
Return of the Obra Dinn
Thief Simulator
The Jackbox Party Pack 5
Sid Meier's Civilization V
Vulkan Run Time Libraries 1.0.3.0
Microsoft SQL Server 2014 Transact-SQL ScriptDom
Microsoft R Client
Microsoft Visual Studio Team Foundation Server 2015 Update 2 Office Integration (x64)
IIS Express Application Compatibility Database for x64
Microsoft Azure Authoring Tools - v2.9.5.3
Python 3.6.6 Core Interpreter (64-bit symbols)
Microsoft .NET Core Host FX Resolver - 2.1.6 (x64)
Microsoft .NET Core Host - 2.0.9 (x64)
Microsoft .NET Core SDK - 2.1.202 (x64)
Python 3.6.6 Core Interpreter (64-bit)
Microsoft SQL Server 2012 Native Client
Python 3.6.6 Documentation (64-bit)
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Python 3.6.6 Tcl/Tk Support (64-bit symbols)
Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
Java 8 Update 171 (64-bit)
Apple Mobile Device Support
Microsoft .NET Core Host - 2.1.6 (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Windows App Certification Kit Native Components
Universal CRT Tools x64
Microsoft Azure PowerShell - April 2018
Intel® Trusted Connect Service Client
Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27012
Intel(R) Rapid Storage Technology
DiagnosticsHub_CollectionService
Python 3.6.6 Tcl/Tk Support (64-bit)
Intel(R) Chipset Device Software
Microsoft .NET Core Runtime - 2.1.6 (x64)
VS JIT Debugger
Python 3.6.6 Standard Library (64-bit)
Microsoft Web Platform Installer 5.0
IIS 10.0 Express
Microsoft Visual Studio Team Foundation Server 2017 RC Office Integration (x64)
Active Directory Authentication Library for SQL Server
iTunes
Microsoft .NET Core Host FX Resolver - 2.0.9 (x64)
Python 3.6.6 Executables (64-bit)
IntelliTraceProfilerProxy
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Java SE Development Kit 8 Update 112 (64-bit)
Java SE Development Kit 8 Update 161 (64-bit)
Microsoft System CLR Types for SQL Server 2014
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual Studio Installer
Microsoft SQL Server 2014 T-SQL Language Service
Microsoft MPI (7.1.12437.25)
Microsoft AS OLE DB Provider for SQL Server 2016
Microsoft ASP.NET Core 2.0.9 Runtime Package Store (x64)
VS Script Debugging Common
Microsoft Office 64-bit Components 2013
Microsoft Office Shared 64-bit MUI (English) 2013
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2013
Microsoft SQL Server 2016 LocalDB
Windows SDK DirectX x64 Remote
Microsoft SQL Server 2012 Command Line Utilities
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft System CLR Types for SQL Server 2016
UE4 Prerequisites (x64)
Microsoft Visual Studio Team Foundation Server 2017 RC Office Integration Language Pack (x64) - ENU
Microsoft System CLR Types for SQL Server vNext CTP1.6
Update for Windows 10 for x64-based Systems (KB4023057)
Python 3.6.6 pip Bootstrap (64-bit)
Microsoft ASP.NET Core 2.1.6 Shared Framework (x64)
Python 3.6.6 Standard Library (64-bit symbols)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft .NET Core Runtime - 2.0.9 (x64)
Microsoft .NET Core SDK 2.1.500 (x64)
IIS Express Application Compatibility Database for x86
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Web Deploy 4.0
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Application Verifier x64 External Package
NVIDIA Ansel
NVIDIA Control Panel 417.22
NVIDIA Optimus Update 34.0.0.0
NVIDIA PhysX System Software 9.18.0907
DisplayDriverAnalyzer
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Update Core
vs_Graphics_Singletonx64
Microsoft Azure Compute Emulator - v2.9.5.3
Microsoft Visual C++ 2017 X64 Debug Runtime - 14.16.27012
Microsoft .NET Framework 4.6.1
Apple Application Support (64-bit)
Python 3.6.6 Development Libraries (64-bit)
Python 3.6.6 Test Suite (64-bit symbols)
Microsoft Azure Libraries for .NET – v2.9
Python 3.6.6 Test Suite (64-bit)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Python 3.6.6 Executables (64-bit symbols)
Intel(R) Management Engine Components
Microsoft Visual Studio Team Foundation Server 2015 Update 2 Office Integration Language Pack (x64) - ENU
Microsoft SQL Server 2016 T-SQL ScriptDom RC0
Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27012
Intel(R) Management Engine Components
Python 2.7.10 (64-bit)
icecap_collection_x64
Python 3.6.6 Utility Scripts (64-bit)
Intel(R) Rapid Storage Technology
Microsoft ASP.NET Core Module V2 for IIS Express
Microsoft ASP.NET Core Module for IIS Express
Microsoft System CLR Types for SQL Server 2014
Intel(R) Network Connections 19.1.51.0


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00000B3C
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003220
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002388
C:\Program Files (x86)\Gyazo\GyStation.exe 00002768
C:\Program Files (x86)\Steam\Steam.exe 00002890
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000034D4
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 0000383C
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 000035D0
C:\Program Files\McAfee\WebAdvisor\browserhost.exe 00002E9C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002518
C:\Program Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.10314.31700.1000_x64__8wekyb3d8bbwe\Office16\OfficeHubTaskHost.exe 000025BC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.37.98.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00001ECC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.37.98.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00000A44
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11810.1001.12.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00001124
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.0.20094.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002324
C:\WINDOWS\Explorer.EXE 00001D58
C:\WINDOWS\System32\svchost.exe 00002864
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003240
C:\WINDOWS\system32\DllHost.exe 00002D58
C:\WINDOWS\system32\backgroundTaskHost.exe 00002F50
C:\WINDOWS\system32\cmd.exe 00002F9C
C:\WINDOWS\system32\conhost.exe 00002F3C
C:\WINDOWS\system32\igfxEM.exe 00001D90
C:\WINDOWS\system32\sihost.exe 00001A34
C:\WINDOWS\system32\svchost.exe 00001FF8
C:\WINDOWS\system32\taskhostw.exe 00000D48
C:\Windows\System32\RuntimeBroker.exe 00000510
C:\Windows\System32\SecurityHealthSystray.exe 00002BAC
C:\Windows\System32\smartscreen.exe 00002AB4
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002048
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001E84
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001540
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002670

[Einmimiria]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

When did this first start happening? When does it occur, when you first log in or after you have been playing for a bit?

When you updated your graphics card drivers, did you do a clean install of them? Also, there is a more recent version available, you may want to try that as well.

When you reinstalled the game did you also delete the locally-saved data (located My Documents > My Games > Final Fantasy XIV)? this is not deleted by doing a standard reinstallation.

You can also try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[NosamKin]

Are you running in borderless window mode? That fixed many of my issues.

[ArtemisAbsol]

My apologies for the delay. The issue started a few months ago after one of the major updates rolled out, and it occurs just moments after the Main Menu screen pops up after clicking 'Play' on the launcher. I'm playing through the FF launcher, NOT through Steam, to clarify.

I did a clean install of the graphics drivers, and when I uninstalled and reinstalled, I did clear the local save data. I have also tried the clean boot option and the error message still appears.

I've yet to fiddle with borderless windowed vs. fullscreen vs. borderless fullscreen yet, as I'm reluctant to go in and start fiddling with any settings or .ini files to manually tweak that.

I've attached the specific message below:

https://gyazo.com/d5231e6337469fab4842f229d794beac

[NosamKin]

Does it launch through Steam?

Our systems are fairly similar. Does dxdiag.exe show any issues?

Differences between our systems:
My windows looks to be newer? Not sure how the numbering works but mine is:
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)

My drivers are older:
Driver Version: 23.21.13.8813
Driver Date/Size: 10/26/2017 4:00:00 PM

[Dynratygus]

ArtemisAbsol thank you for the reply.

Just to clarify, does this crash happen on both DirectX 9 and DirectX 11? Have you tried changing the compatibility mode? If not, please try the following:

To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select Windows 7.

Hope to see you online!

[ArtemisAbsol]

DxDiag doesn't show any issues, and I have tried to run it in compatibility mode to no avail.
From what I've seen with similar issues on here and online in general, it's usually driver related, but I'm at a loss as to which driver it might be at this point.

[Elkanah]

DxDiag doesn't show any issues, and I have tried to run it in compatibility mode to no avail.
From what I've seen with similar issues on here and online in general, it's usually driver related, but I'm at a loss as to which driver it might be at this point.

Most, if not all drivers will update with Windows accordingly. You can try individually clicking on each driver from device manager and checking, however, Windows has been pretty smart as of late with updating the drivers. This is the only game that seems to have this issue. Are you noticing it from other games on steam or other services as well? (like blizzard, epic games, ubisoft, etc)?

[ArtemisAbsol]

They're smart enough to update with it 9 out of 10 times, yeah. FF14 seems to be the only game that has this issue, yes.
Most relevant devices seem to be updated. I've noticed that the error message seems to update occasionally, usually after patches--the date on the message changes.

[Dynratygus]

ArtemisAbsol thank you for the information,

Were changes made to the PC at all (such as mandatory or optional updates? Also you may want to try changing the compatibility mode. Please do so by right clicking on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select Windows 7.

Hope to see you online!