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  1. 01-26-2019 03:39 AM #1
    Dynratygus
    Moderator Dynratygus's Avatar
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    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    What kind of controller are you using? Do you experience the problem at all with another controller? Additionally , what have you already tried to alleviate the problem?

    Hope to see you online!
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  2. 02-02-2019 03:20 PM #2
    oldcodger
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    limsa lominsa
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    Maddie Andres
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    Machinist Lv 100
    Will there be any further action on this problem?
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  3. 02-05-2019 10:06 AM #3
    Einmimiria
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    Thank you for the reply oldcodger. I apologize for the delay in our response.

    I understand what you are describing, the controller will lose it's connection to the game momentarily when the device manager refreshes. Can you think of anything that would cause the device manager to refresh so frequently? I know you've spent a lot of time troubleshooting this so there is a lot you have already tried, however, there has to be something causing that frequent refresh. It could be a faulty cable or port, or a device connected wirelessly that continually gets disconnected and connected again.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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