We need a community rep that interacts with the community

[JunseiKei]

Separating these two responses.

~snip~

Comparing Digital Extremes and Square Enix is nowhere near the same thing. DE is a smaller company with one game. They tend to be more approachable; not to mention they don't have a language barrier between them and English speaking players as Rebecca Ford (you know, THE community rep of Warframe as well as the voice of Lotus and streams for Warframe). With XIV and SE being Japanese in origin, we are immediately met with a language barrier. The Japanese players benefit in XIV the same way English speakers benefit with Warframe.

Yeah, I remember slash, pierce and puncture reworks announced. Yes, they absolutely didn't address any of Warframe's issues. They wanted to add more dynamics that didn't necessarily make you kill enemies faster, and in a game where a level 100+ bombard kills you in one shot, these dynamics were just awful - ragdolling doesn't help you kill them faster, they actually make it harder. What's puncture's damage reduction on one enemy going to do when you're fighting 20? Slashing's more-amount-of-it-on-a-weapon-directly-effects-damage fed more into the power creep issues and still rendered tons of weapons worthless (and actually made some that were viable thanks for a certain mod - which has since escaped my mind because I haven't played Warframe since just before the two new eidolons were released on Cetus). They got a huge amount of push-back for it and pretty much all of their partners said it was bad and gave ways of fixing damage 3.0 that were reasonable. On XIV, hardly any players can agree on what would fix issues with the game or even what is actually bad to begin with (actually bad and not subjectively bad).

Some of your other concerns I addressed in another post in regard to BLU. This is an example of players wanting their feedback taken more into account in development; armchair development. Again, I point to the problem that players aren't privy to all of the information. What seems like BLU is starting to be received poorly, or "mixed," for North America, Japanese forums seem to be OK with BLU as it feels like it set the stage for more interesting and provides something for players looking for just something different to do. This is what I mean by players' views are very skewed and sometimes come from an echo chamber.

Also, Square Enix is a massive corporation, however I said above why DE can be closer with their community why SE's is very limited. The last time I saw a direct response on an issue with the game (other than the BLU experience thing), it wasn't even with the game but with ticket sales for FanFest Las Vegas 2018. Someone went to the JP forums and posted there. I believe it was Foxclon that said the teams that run the events are separate from each other and is not something they are directly a part of. This is more of SE is a massive corporation; DE is not. Warframe's TennoCon is done by the same staff that work on Warframe directly.

The same thing with Spellbreak - you can literally play the game with the devs. It's because they are still massively small. Back before Fortnite blew up, my husband and I could directly communicate with Epic Games on the Save the World Campaign because the game was tiny (and next to their engine, there's very little Epic was working on at the time).