Error code 17/very long loading screens

[Elamys]

Hello, ever since the patch, I have been experiencing problems with extremely long loading screens, and occasionally my game would crash with an error 17 while on these screens. The loading screens were annoying, but ultimately it wasn't a huge enormous problem until today. I was switching zones from Coerthas Central Highlands to...I think The Lochs when my game crashed. When I tried to get back on, it kept crashing on the loading screen. Any other character, on any server, I try to sign in on has the same issue.

I've done some searching on this issue but the only solution I've seen has been to uninstall and reinstall this game but I'd LIKE to avoid that if possible as I play on a mobile hotspot and to have to redownload the entire game would completely obliterate my data cap.

I've deleted my character data files already to no avail.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Penelope\Documents
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[Einmimiria]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

It looks like your graphics card drivers are a bit out of date. Try updating them and do a clean install (This will be an option upon installation).

You can also try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game. Additionally, close any other programs or overlays you might have active (Discord overlay, Geforce Experience, etc.)

Hopefully, one of these will resolve the issue so you don't need to reinstall.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!