I am having an intermittent problem with DirectX crashes since patch 4.5. They would appear to be random, but usually happen within 15-30 minutes of logging in. Sometimes, they occur on the loading screen itself just after logging in. A few examples of activities I've been doing when they've occurred are, wandering around Limsa, open world content in either ARR, HW or SB areas , in a dungeon/raid, in combat, out of combat. So in effect, completely randomly.
I have tried many of the usual fixes, I have:
Reinstalled FFXIV
Reset Windows
Clean driver install with DDU
Tried in DX9
Clean booted Windows+FFXIV
Closed all other processes
Re-did the firewall exceptions for FFXIV and the launcher
Reset all overclocks to stock (GPU was never overclocked, just CPU)
Underclocked my GPU
Tried different hardware (GPU, RAM and CPU)
Tried a different internet connection
Tried an AMD GPU (my main GPU is Nvidia, swapped in an AMD one from my backup system)
Reset FFXIV Config settings
Booted into/tried to run FFXIV in safe mode, compatibility mode and every combination of those
Ran graphics settings as low as possible
Locked my FPS to 30fps, 60fps, 75fps and 144fps
Turned off Gsync
Ran in windowed, windowed fullscreen and fullscreen
*Note, these crashes occur on my backup system too*
I can't think of anything else to try, and judging by the amount of threads with similar problems I have found since 4.5, I don't think I am alone. Any advice at all would be helpful as the game is essentially unplayable at the moment.
Below is my config data and a screenshot of the crash codes
*Note, the crash codes are always different, it's never the same set of codes*
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Eoin\Documents
FINAL FANTASY XIV - A Realm Reborn D:\Games\FFXIV\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU AMD Ryzen 7 1700X Eight-Core Processor (16 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1.J0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32713.434MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37577.434MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.687GB SYSTEM_FREEDISC_SPACE 100.175GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.867GB SYSTEM_FREEDISC_SPACE 127.733GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 691.504GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 73.165GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.717 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (75Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_522c3e49a59ed2d5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_522c3e49a59ed2d5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_522c3e49a59ed2d5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_522c3e49a59ed2d5\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1771
SYSTEM_GRAPHICS_DRIVER_DATE 1/11/2019 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.717 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_522c3e49a59ed2d5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_522c3e49a59ed2d5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_522c3e49a59ed2d5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_522c3e49a59ed2d5\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1771
SYSTEM_GRAPHICS_DRIVER_DATE 1/11/2019 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C0BA0302-7F91-42F3-88A5-DD5D7B0F23FC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8470
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/19/2018 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1A738DDA-C5F3-49C3-8B53-EE7D6BE1C200}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8470
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/19/2018 00:00:00
SYSTEM_SOUND Q3279WG5B (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {518C38E1-F70C-4EEC-89FE-B73AB6EBEEB6}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/22/2018 00:00:00
SYSTEM_SOUND K242HL (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8DD2B138-E6D8-442D-9B9B-724ED528F6EA}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/22/2018 00:00:00
SYSTEM_SOUND Speakers (USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {FF224297-36A6-4283-91E9-FD0DD61573A5}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5566B5C0-C127-11E8-8005444553540000}
SYSTEM_INPUT_NAME Unified Virtual HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5566B5C0-C127-11E8-8007444553540000}
SYSTEM_INPUT_NAME Unified Virtual HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5566B5C0-C127-11E8-8009444553540000}
SYSTEM_INPUT_NAME Unified Virtual HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 246 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {556444C0-C127-11E8-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {556444C0-C127-11E8-8001444553540000}
SYSTEM_INPUT_NAME Corsair K30A Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {556444C0-C127-11E8-8003444553540000}
SYSTEM_INPUT_NAME USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Untitled - Notepad
Microsoft Store
Microsoft Store
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe AIR
Adobe Creative Cloud
Adobe Flash Player 32 NPAPI
Adobe Shockwave Player 12.3
Battle.net
Warcraft Logs Uploader
Deluge 1.3.15
Destiny 2
Diablo III
Hearthstone
Heroes of the Storm
League of Legends
Adobe Lightroom Classic CC
MTG Arena
NVIDIA Stereoscopic 3D Driver
Overwatch
Adobe Photoshop CC 2019
StarCraft II
Steam
The Elder Scrolls Online
World of Warcraft
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Epic Games Launcher
Adobe AIR
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Warcraft Logs Uploader
Java 8 Update 181
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Nahimic VR
Unified Remote
Microsoft Visual C++ 2017 Redistributable (x64) - 14.16.27012
Java Auto Updater
MSI Live Update 6
Microsoft Visual C++ 2017 Redistributable (x86) - 14.12.25810
swMSM
Microsoft Visual C++ 2005 Redistributable
OEM Application Profile
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.12.25810
MSI Command Center
Tukui Client
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
MTG Arena
Adobe Acrobat DC
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
MSI Gaming APP
Balanced
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 18.05 (x64)
AMD Software
CPUID CPU-Z 1.87
CPUID HWMonitor 1.37
Guild Wars 2
Mozilla Firefox 64.0.2 (x64 en-US)
Mozilla Maintenance Service
Galactic Civilizations III
Company of Heroes 2
Rocket League
Stellaris
Fractured Space
Endless Space 2
Interplanetary: Enhanced Edition
Counter-Strike: Global Offensive
VLC media player
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
ProductDaemon Install Setup
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27012
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
APOInstallerMSISetup
AMD Ryzen Master SDK
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
AudioDeviceFXPluginSampleUIMSISetup
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NineEarsSettings Install Configurator
NVIDIA Ansel
NVIDIA 3D Vision Driver 417.71
NVIDIA Control Panel 417.71
NVIDIA Graphics Driver 417.71
NVIDIA GeForce Experience 3.16.0.140
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 34.0.0.0
NVIDIA PhysX System Software 9.18.0907
NVIDIA Update 34.0.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.4
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.16.0.140
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.11.1
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27012
EndpointMonitoring Install MSISetup
SSAudioDaemon Install MSISetup
Update for Windows 10 for x64-based Systems (KB4023057)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AcroTray.exe 00000A04
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe 000017F8
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00002B5C
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe 00002B54
C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe 0000139C
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 00002D7C
C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe 000032C4
C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe 000032D0
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe 00000740
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002504
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000C70
C:\Program Files\Windows Defender\MSASCuiL.exe 0000183C
C:\Program Files\WindowsApps\AcrobatNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe 00002570
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.18112.20010.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00001FBC
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11810.1001.12.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000027F0
C:\Program Files\WindowsApps\ReaderNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe 00000844
C:\Windows\Explorer.EXE 000015DC
C:\Windows\SysWOW64\muachost.exe 0000152C
C:\Windows\System32\RuntimeBroker.exe 000003E4
C:\Windows\System32\smartscreen.exe 00001C28
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002420
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001E30
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001CAC
C:\Windows\system32\ApplicationFrameHost.exe 00002328
C:\Windows\system32\DllHost.exe 00001208
C:\Windows\system32\SettingSyncHost.exe 00002184
C:\Windows\system32\backgroundTaskHost.exe 00002A5C
C:\Windows\system32\conhost.exe 000009F8
C:\Windows\system32\notepad.exe 00002094
D:\Games\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001B38
D:\Games\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000023F0
E:\Games\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 000011B8
c:\windows\system32\sihost.exe 000011F8
c:\windows\system32\svchost.exe 00000FE8
c:\windows\system32\taskhostw.exe 00001360
https://i.imgur.com/tsy2dQD.png