When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 1/23/2019
Frequency: Always and everywhere
World name: Excalibur but Primal Pyros instance
Character name: Deli Denkryst
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time: any
Area and coordinates: Pyros Map
Housing:
Steps:
1. Just one small step will cause the crystals from short to long
2. Closer crystal is short, distant crystal is tall
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:


■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DEL-PC
System Manufacturer ASUS
System Model All Series
System Type x64-based PC
System SKU All
Processor Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 3601 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2201, 6/18/2015
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK COMPUTER INC.

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
my FF14 Graphic setting: