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  1. #1
    Player
    Shruen's Avatar
    Join Date
    Jan 2019
    Posts
    7
    Character
    Shruen Wynter
    World
    Coeurl
    Main Class
    Red Mage Lv 90
    I attempted to gain a screenshot but apparently the mouse cursor vanishes. There is the regular in game cursor that will look like a bigger arrow, but when hovering over this area it turns into a normal windows cursor the standard white cursor, and nothing is clickable in that area. An NPC that one can interact with is non-interactable in that small space.

    Just attempted with two other mice. One being another USB mouse and the other a PS/2 mouse. Both had the exact same issue. Just an interesting note, another family member that plays the game on a completely different PC in a completely different state is having the exact same issue.

    Okay, found a way to get pictures. The first link is the normal cursor in game. The second link is when it enters the invisible non-interactable box. Just FYI, it is being called a box because a rectangle can be mapped out using the cursor.

    https://drive.google.com/open?id=1Uf...Rqx3xHTefTMdie
    https://drive.google.com/open?id=1Gt...GLVdewJA8Zkxls
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    Last edited by Shruen; 01-22-2019 at 07:17 PM.

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply Shruen.

    It sounds like it's something to do with the display setting as opposed to the mouse itself. Does it make a difference if you use fullscreen or borderless fullscreen, or change the resolution?

    If it is a display issue, you may want to try a clean reinstall of your graphics drivers to see if that fixes it.

    Also, unfortunately, I can't see the links you provided properly. Can you upload them directly to the forum or using a site like Imgur?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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