Since yesterday I can't play the game anymore. I updated all drivers. Reinstalled the game. Disabled my antivirus program etc.

The error occurs when the game is booted and I am already in the gameworld logged in my character. I can see the environment and take a few steps with my character until the following error message pops up:

An unexpected error has occured. Exiting FINAL FANTASY XIV. 2018-12-25_08:25

ffxiv_dx11.exe+327D1C
ffxiv_dx11.exe+32502C
ffxiv_dx11.exe+32468E
ffxiv_dx11.exe+327821
ffxiv_dx11.exe+3686D6
ffxiv_dx11.exe+17AFB0
ffxiv_dx11.exe+179828
ffxiv_dx11.exe+19E1B2


I never had this issue before and have been playing for 10 days without any problems. Now suddenly the errors occures all the time I start the game. I am really frustrated and would like some assistance on this.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\xxx\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-Bit-Version (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU AMD Ryzen 7 1700X Eight-Core Processor (16 CPUs), ~3.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1.90
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16330.656MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 17354.656MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.931GB SYSTEM_FREEDISC_SPACE 53.642GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.439GB SYSTEM_FREEDISC_SPACE 0.424GB
SYSTEM_STORAGE Z:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 396.074GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon (TM) R9 390 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67B1)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8168.391 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8165.328 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (72Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0337968.inf_amd64_d248ffd59bb9b64f\B337967\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0337968.inf_amd64_d248ffd59bb9b64f\B337967\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0337968.inf_amd64_d248ffd59bb9b64f\B337967\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0337968.inf_amd64_d248ffd59bb9b64f\B337967\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.20.15011.1004
SYSTEM_GRAPHICS_DRIVER_DATE 1/9/2019 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon (TM) R9 390 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67B1)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8168.391 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8165.328 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0337968.inf_amd64_d248ffd59bb9b64f\B337967\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0337968.inf_amd64_d248ffd59bb9b64f\B337967\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0337968.inf_amd64_d248ffd59bb9b64f\B337967\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0337968.inf_amd64_d248ffd59bb9b64f\B337967\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.20.15011.1004
SYSTEM_GRAPHICS_DRIVER_DATE 1/9/2019 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Kopfhörer (Sennheiser Communication Audio)
SYSTEM_SOUND_DEVICE_ID {61E8E365-BA0C-44D5-B991-5E38DFFC2141}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 5/20/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3165E75D-7218-487C-BD18-CBC5E7221BDE}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8105
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 3/28/2017 00:00:00
SYSTEM_SOUND Lautsprecher (Sennheiser Main Audio)
SYSTEM_SOUND_DEVICE_ID {6407BB60-6CDE-4E3C-B9A4-2A9D0C16EAAB}
SYSTEM_SOUND_DEVICE_NAME usbaud64.sys
SYSTEM_SOUND_DRIVER_VERSION 1.31.0036.0006
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 5/20/2016 00:00:00
SYSTEM_SOUND 6 - C27F390 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {A880F89F-2F8A-4053-AA51-9D29F868E6E8}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0007
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 3/30/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C087A0D0-051B-11E8-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C087EEF0-051B-11E8-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C087EEF0-051B-11E8-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C0881600-051B-11E8-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {946DFC80-00A5-11E8-8002444553540000}
SYSTEM_INPUT_NAME Sennheiser Main Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {94706D80-00A5-11E8-8003444553540000}
SYSTEM_INPUT_NAME Sennheiser Main Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9472DE80-00A5-11E8-8005444553540000}
SYSTEM_INPUT_NAME Sennheiser Main Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F22AF2C0-0A81-11E8-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F22B67F0-0A81-11E8-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F22B67F0-0A81-11E8-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0