Thank you for the reply Jacuzii.

There are a few things we'd like to suggest that may help with the first issue.

-Make sure that your anti-virus/firewall is not interfering with the launcher or the install folder. Try making an exception for the the install folder (and the locally saved data folder) in your anti-virus).

-Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP can open these ports for you.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!