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  1. 01-19-2019 02:34 AM #1
    Einmimiria
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    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Does your PC have a dedicated graphics card? I'm only seeing the integrated Intel one your system report.

    When did this start happening? Did anything on your PC update/change that coincides with this?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  2. 01-19-2019 08:31 AM #2
    PsykoHobbit
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    Character
    Orion Dread
    World
    Hyperion
    Main Class
    Dragoon Lv 60
    i havent needed to update my pc and Im not sure about the graphics card but i only have an issue when i attempt the quest Dark Divinity.
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  3. 01-19-2019 10:28 AM #3
    Einmimiria
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    Thank you for the reply PsykoHobbit.

    Unfortunately, the game does not officially support integrated Intel graphics. While you can get the game running, we cannot guarantee that you won't run into issues like this. This is likely what is causing the crash you are experiencing.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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