Thank you for the reply Abizboah.

When you reinstalled the game, did you delete the locally-saved files (located My Documents > My Games > Final Fantasy XIV)? Make sure to create a backup of this so you can replace it if it doesn't solve the issue.

I'd also recommend a clean boot. Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!