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  1. #1
    Player
    Auron359's Avatar
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    Dec 2018
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    26
    Character
    Madrin Pack
    World
    Odin
    Main Class
    Conjurer Lv 4

    Error 90002 when above 72-FPS

    OK this is my third post, I know I was told to only use one but the "Support Team" has directly told me to make another post about this issue.

    Ever since patch 4.5 I can't play the game above 72-FPS. If i leave the frame limiters to none or 144-fps the game will give me "Error 90002" whenever I cast a spell or preform an interaction.

    Using a wired connection this issue happens all the time, but using WiFi the issue goes away. However I can't play using WiFi because its just not stable enough, also limiting my fps to 72-FPS causes my monitor to have issues so it is not a fix by any means.

    I spend good money on a GTX 1080 and a 1440p 144hz monitor to enjoy this game and I can't play it at all since the patch.
    No other MMORPG has an issue with my connection or high FPS so the problem can't be with me, bellow are some stuff myself and the SE Support team have tried.

    1- Uninstall and reinstalling the game
    2- Fresh install of windows 10 with nothing installed but the game
    3- Configured my router with open ports and all the other IE configurations that are normally suggested here.

    There is basically 0% wrong on my side, I have about 29 days game times left on my account and it is being wasted since patch 4.5
    Bellow is a link to a YouTube video I did showing the problem in game.

    https://www.youtube.com/watch?v=xHV-HQs7Kzk&t=1s
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  2. #2
    Moderator Einmimiria's Avatar
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    Nov 2017
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    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Between your other posts here and the ticket you submitted with support, we have gone through all of the standard troubleshooting we can offer for this kind of situation. As such, we would like you to submit this issue as a bug report. Please submit a bug report in the following forum and make sure to follow the template in the sticky thread: http://forum.square-enix.com/ffxiv/f...2-In-Game-Bugs

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  3. #3
    Player
    Auron359's Avatar
    Join Date
    Dec 2018
    Posts
    26
    Character
    Madrin Pack
    World
    Odin
    Main Class
    Conjurer Lv 4
    Quote Originally Posted by Einmimiria View Post
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Between your other posts here and the ticket you submitted with support, we have gone through all of the standard troubleshooting we can offer for this kind of situation. As such, we would like you to submit this issue as a bug report. Please submit a bug report in the following forum and make sure to follow the template in the sticky thread: http://forum.square-enix.com/ffxiv/f...2-In-Game-Bugs

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    Yea not sure whats happened but I posted my issue as a bug report with the link you provided. But someone has moved my post to http://forum.square-enix.com/ffxiv/t...g-above-72-FPS
    My post does not belong in the 1.0 archive.
    I have reported a genuine problem with video proof, I have tried every "easy" fix suggested so far by the forum and SE support including :-
    1-reformatted my PC
    2- reinstalled the game & from disk
    3- changed every network setting on PC and router possible
    4-Contacted my ISP and the makers of my router & modem

    So the issue isn't with me, my hardware or network connections every person i speak to outside of SE is telling me the 90002 error is a problem on SE end yet it seams when its not my fault no one wants to know.
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  4. #4
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Auron359 thank you for keeping us updated on the situation.

    The issue has been escalated and will be investigated further. While this does not guarantee the issue will be fixed, it has been brought to the attention of the developers.

    Hope to see you online!
    (0)