Log-In Launcher doesn't appear

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Are you using WIFI ? Alsohave you tried connecting directly to the router with an Ethernet cable?

For trouble shooting, please try the following:



- Disable background applications/Clean boot
- Make exceptions for anti-virus/firewall
- Update Internet Explorer:
Open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

Hope to see you online!

[Asradel]

Now that I am back in Cangzhou, I can only use my hotspot phone.

To the issue, I start the game up on my PS4..

The first quote being "I can only use hotspot" means I cannot use any other method of internet connection which includes direct ethernet cable. It is not in the apartment.
The second quote being "start the game on my PS4" means I started the game on my game console and not a PC (personal computer), PS4 stands for Playstation 4. I do not play this game on PC.

Update: I completely reinstalled the game which took literally an entire day to re-download the game and nothing happend, the same exact problem.