With the new items all designated as tabletop, I feel like they're definitely aware of the situation - the test will be the next time we get any large items (chairs, beds, etc) and whether or not they'll be tabletop or regular floor. If it's floor, then I think they have no interest fixing the issue.

Also, I hate how things are divided now. I don't think to look for large shelving items under tabletop when I'm sorting through my storage.