Thread: Can't play the game after 4.5 patch error 90002

Originally Posted by Einmimiria

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

If you aren't having issues with your other PC, it's more likely that you are having a problem with this PC itself. I'm not sure what you've tried yet, so I will list a few things here first.

-Make sure your anti-virus/firewall has the appropriate exceptions for Final Fantasy XIV (you can temporarily disable them while you try to connect as well).

-Use a wired connection as opposed to wireless if you aren't already.

-Try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC.

-Adjust the following Internet Explorer setting:
Under the "General" tab, please delete ALL browser history.
Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

Thank you for the reply but I am afraid to say nothing helped fix my problem, also allow me to give more information on what i have done.

FRESH install of windows 10 with only the drivers for the motherboard and GPU
FRESH download and install of FFXIV
No antivirus installed and firewall disabled

Wired connection results in disconnection
Wifi connection has no problem

I don't know what is wrong with my PC before 4.5 it played FFXIV without a problem on a wired connection, but since then It just don't.
However I can play any other online game and I have no connection problems at all, FFXIV is the only game that is giving me issues.

Just though I would add something a bit weird.

Reinstalled windows 10 fresh, installed drivers and ran the game...and it worked fine for a while but eventually I got the same disconnection error.

I'm really not sure what the problem is anymore, I have contacted Asus about this but because FFXIV is the only game giving me issues I am sure they will say the fault lied with SE

I'm wondering if the 4.5 patch changed something that is not making it compatible with something.