Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

How long have you been experiencing this issue? Is it a recent occurrence?

The PS4 has a set graphical option, so you won't be able to change it unfortunately. The FPS seems really low for the platform, however. It might do that if the PS4 is overheating. Do you have it in an enclosed space?

You can also try rebuilding your PS4's database. Boot the PS4 in safe mode. When the PS4 is off, press and hold the power button. Release it after you've heard two beeps: one when you first press, and another 7 seconds later. You should see a menu. Here, select 'Rebuild Database' (Make sure not to select 'Initialize') and follow the steps.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!