Thank you for the information!

Please try the following:

-Switch to DirectX 9 mode (select ‘Config’ from the launcher)
-Update/reinstall Graphics card drivers
-Set compatibility mode to Windows 7/8*
- Perform a cleanboot**

*Tight click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select an earlier version of Windows (most likely 8 or 7).

**Open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC

Hope to see you online!