Thank you for posting in the Final Fantasy XIV Technical Support Forums!

Keri Fawn, I apologize I apologize for the delay in our response to this issue. If you are still experiencing it, please respond to the following:

- Error message (if any)
- How often error occurs/ when and where does it happen
- What was tried to resolve the issue
- System report (go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' )

Hope to see you online!