I keep getting a CTD after the update to Final Fantasy XIV. I put in my password, hit play to launch the game. My screen turns black and then CTD happens.
Here is the system information report.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Mike\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU AMD Ryzen 3 2200G with Radeon Vega Graphics (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 02/12/18 12:08:21 Ver: 05.0000D
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 7097.848MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 8313.848MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.937GB SYSTEM_FREEDISC_SPACE 37.179GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 819.135GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.536GB SYSTEM_FREEDISC_SPACE 0.158GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 474.878GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.032GB SYSTEM_FREEDISC_SPACE 49.544GB
SYSTEM_STORAGE J:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.896GB SYSTEM_FREEDISC_SPACE 409.695GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2997.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3548.924 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8813
SYSTEM_GRAPHICS_DRIVER_DATE 10/26/2017 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Microsoft Basic Display Adapter
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Unknown
SYSTEM_GRAPHICS_MAKER (Standard display types)
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Unknown
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER c:\windows\system32\drivers\basicdisplay.sys
SYSTEM_GRAPHICS_DRIVER_VERSION 6.02.17134.0001
SYSTEM_GRAPHICS_DRIVER_DATE 6/20/2006 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (3- Turtle Beach PX3 (PC))
SYSTEM_SOUND_DEVICE_ID {0AEE08D0-5358-462B-B0B1-AF778856B706}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_SOUND Speakers (3- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {035C61E6-533D-4160-AD75-A4D1FBD7D75D}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/7/2018 00:00:00
SYSTEM_SOUND Hisense-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {BC3E25DF-C8E6-4BA5-BF8D-18949DDE8201}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0035.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/14/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D06BA590-7178-11E8-8001444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D06DEF80-7178-11E8-8004444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D06DEF80-7178-11E8-8006444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D06DEF80-7178-11E8-8007444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D06DEF80-7178-11E8-8003444553540000}
SYSTEM_INPUT_NAME HID Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0706080-7178-11E8-800E444553540000}
SYSTEM_INPUT_NAME Microsoft Hardware USB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {003BFCC0-7651-11E8-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox 360 Wireless Receiver for Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
Dx11 Greyed Out, Can't Run Game in Dx9 - Mozilla Firefox
FFXIVLauncher
tasks - Desktop-Reminder 2
game
Bad Dog
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Audacity 2.1.0
Avast Free Antivirus
Bulk Image Downloader v5.34.0.0
Desktop-Reminder 2
Empire Earth Gold Edition
LAME v3.99.3 (for Windows)
MusicBee 3.1
NVIDIA Stereoscopic 3D Driver
OpenAL
Stardock Fences 3
Steam
TechPowerUp GPU-Z
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Intel® PROSet/Wireless Software
FanFictionDownloader version 0.9.1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 8 Update 191
Desktop-Reminder 2
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
Java Auto Updater
Microsoft Games for Windows - LIVE Redistributable
NeoEE Installer
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
SlimCleaner
Microsoft Visual C++ 2005 Redistributable
OEM Application Profile
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
OpenOffice 4.1.5
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.12.5
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Balanced
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mumble 1.2.19
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Nexus Mod Manager
7-Zip 18.05 (x64)
AMD Software
CDisplayEx 1.10.29
DAEMON Tools Lite
GIMP 2.10.6
HakuNeko Desktop
Mozilla Firefox 64.0 (x64 en-US)
Mozilla Maintenance Service
Kingdoms of Amalur: Reckoning™
South Park™: The Stick of Truth™
Subnautica
Hyperdimension Neptunia Re;Birth1
Fallout 4
Dead by Daylight
FINAL FANTASY XIV Online
Friday the 13th: The Game
Conception II: Children of the Seven Stars
Crush Crush
Left 4 Dead
Start10
DEEP SPACE WAIFU
The Elder Scrolls V: Skyrim
X-Blades
Saints Row 2
VLC media player
Vulkan Run Time Libraries 1.0.61.0
WinRAR 4.00 (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Malwarebytes version 3.6.1.2711
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) NVME Miniport and Filter Device Management
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Grabber 6.0.6
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Ansel
NVIDIA 3D Vision Driver 388.13
NVIDIA Control Panel 388.13
NVIDIA Graphics Driver 388.13
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 28.0.0.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA HD Audio Driver 1.3.35.1
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Update Core
Intel(R) PRO/Wireless Driver
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) NVME Miniport and Filter Device Management
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
Intel® PROSet/Wireless WiFi Software
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\DesktopHut App v4.0.0\DesktopHut.exe 00001CEC
C:\Games\Steam\Steam.exe 00001E2C
C:\Games\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00000AA4
C:\Games\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002B24
C:\Games\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002914
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 0000206C
C:\Program Files (x86)\Desktop-Reminder 2\DesktopReminder2.exe 00001C18
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00001E20
C:\Program Files\DAEMON Tools Lite\DTAgent.exe 00000B38
C:\Program Files\DAEMON Tools Lite\DTShellHlp.exe 00002B1C
C:\Program Files\Mozilla Firefox\firefox.exe 0000200C
C:\Program Files\Windows Defender\MSASCuiL.exe 00001CB4
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18112.17430.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00001550
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_1.16.1012.0_x64__8wekyb3d8bbwe\GameBar.exe 00000954
C:\Users\Mike\AppData\Local\Discord\app-0.0.301\Discord.exe 00001548
C:\Windows\Explorer.EXE 000016A4
C:\Windows\System32\RuntimeBroker.exe 00001ED0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001674
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000A48
C:\Windows\system32\rundll32.exe 00001D68
C:\Windows\system32\svchost.exe 00000218
c:\windows\system32\sihost.exe 00001514
c:\windows\system32\svchost.exe 00002388
c:\windows\system32\taskhostw.exe 000015A4