While I'm at it, here are some suggestions for longer time players dealing with newbies like me:
  1. Sometimes silence means the person is panicking. The "Hi." right at the beginning of a Duty doesn't count as interaction. I've had the cumulative experience with a lot of impatient players inadvertently teaching me to be afraid to stop and type because they'd engage the enemy before I finished. Part of this crisis of mine was a tank who posted a long, detailed essay on how to fight the boss, and engaged while I was scrolling up to read a line I missed. That's when I realized I was afraid to even glance at the chat box because I couldn't trust the tank to give me the breather I needed.
  2. Chill, speedrunners. If you want to do a speedrun of the dungeon, at least take the time to ask if everyone's okay with it. You don't want to find out if you've got new and confused people after you've had preventable party wipes that send you running across the map again and again. If you're the extreme perfectionist type, trying to shave off every unnecessary fraction of a second, get a dedicated, hand-picked party of people who enjoy that sort of thing and know what they're getting into.
  3. In the event of a total party kill, give everyone a moment to breathe and digest what happened. Not everyone instantly knows what went wrong, especially if there's some kind of gimmick. I've had a few boss battles where I didn't know what was hitting me because the telegraph or areas of effects didn't register to my eyes. I was way too used to red being the universal hostile AOE indicator, and sometimes the color or brightness ground makes the color shift more subtle than I was prepared for. (I hate snow.)
  4. A lot of newbies internalize blame because they know they're inexperienced. This increases their stress and makes it even harder to concentrate. If they made a blatant mistake, ask them what they think they were doing so you can address root causes and get them to understand what the correct response is, and why it's correct.
  5. If someone's really struggling, ask what types of training they've done, not what level dungeons they've been through. I found the game's difficulty curve very uneven until I hit a brick wall around the level 50/60 dungeons, and I don't think incremental improvements to my mechanics or gear was going to fix that.
  6. Be ready to unpack jargon, especially if the term is specific to FF14. Not everyone has previous MMO experience. Not everyone has spare hours to do extra research on the wikis or watch how-to videos. Give players a chance to verify that they understand what you're saying, or ask for clarifications.