cleared 09s twice this week but no datalog

[Ramzah]

Hi all,
i've run and cleared 09s today for the first time after reset, so i'm supposed to receive as usual a v1.0 datalog but nothing, and yes i had space in inventory, also did an /isearch in case i've overlooked.
Some players in game suggested i should clear again, so i did but again nothing.

Date & Time: 30/12/18 - 20:00
Frequency: Twice
World name: Ragnarok
Character name: Ramzah Valentine
Retainer name:
NPC name:
Monster name: Chaos
Class/Level: PLD LVL 70
Party or solo: Party
In-game time:
Area and coordinates:
Housing:
Steps:
I cleared 2 times this week Alphascape V1.0 (SAVAGE) and I didn´t receive Datalog

Can somebody help?

[HyoMinPark]

Did you, at any point this week, step into a later floor before you cleared o9s?

[DrWho2010]

this is most likely the culprit. they haven't unlocked the floors yet so if you go into a higher floor - EVEN IF YOU THOUGHT IT WAS JUST FOR PRACTICE will render you ineligible to receive an O9S page.