Squiggles,

We apologize for any problems you are experiencing. However, this forum is only for the troubleshooting of technical issues related to FINAL FANTASY XIV itself. All account & billing issues should be address through the SQUARE ENIX Support Center. Since this is not an actual technical issue, but a suggestion, this thread has been closed.

The SQUARE ENIX Support Center for North American accounts can be found at this link:
SQUARE ENIX Support Center

The SQUARE ENIX Support Centre for European accounts can be found at this link:
SQUARE ENIX Support Centre

The SQUARE ENIX Support Center for Japanese accounts can be found at this link:
SQUARE ENIX Support Center