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  1. #1
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning Eblen,

    Thank you for the information! So based on the trace rout it doesn't seem like any packets are lost. You also mention changing the screen resolution? Has this affected the connection before? Also could you try disabling full screen? Please use the following instructions:

    - Right click the game launcher
    - Click " Properties" and then click " Compatible"
    - Check " Disable full screen"

    Please keep us updated on the situation and hope to see you online!
    (0)

  2. #2
    Player
    Eblen's Avatar
    Join Date
    Apr 2012
    Location
    Gridania
    Posts
    6
    Character
    Eblen Setora
    World
    Hyperion
    Main Class
    Ninja Lv 60
    Are you referring to "Disable fullscreen optimization"? If so, I checked that box for both launcher and ffxivdx11.exe, but the disconnects still happened.

    I played around with the resolution settings some more and think that it's somehow related to the resolution the game is booted at. When I boot using the default game resolution (1280x720) everything seems to work fine. When I boot the game at 3840x1600, I get the 9000x errors. What could be causing the game to throw a 9000x error based on the games booted resolution?
    (0)
    Last edited by Eblen; 12-29-2018 at 10:59 AM.

  3. #3
    Player
    Eblen's Avatar
    Join Date
    Apr 2012
    Location
    Gridania
    Posts
    6
    Character
    Eblen Setora
    World
    Hyperion
    Main Class
    Ninja Lv 60
    Ok, so I can confirm that my disconnects are happening from graphic/resolution settings. I am able to play with the following resolution + graphic setting combinations:
    • 1280x720 at Maximum
    • 1920x1080 at High (laptop)
    • 2560x1080 at High (laptop) Edit: this doesn't work afterall, 90k error at Rank S hunt mob

    I get disconnected within 10 seconds of changing the graphic settings higher than what’s listed per resolution, for example 1920x1080 at Maximum settings will give me a 9000x error.

    Any idea why I’m unable to play at higher resolution/settings given my PC specs are capable of playing at 3840x1600 with max settings?
    (0)
    Last edited by Eblen; 12-29-2018 at 11:09 AM.

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