FPS halved without warning

[DarkSibyl]

Greetings,

As of yesterday, I experienced a sudden drop from my usual 60fps (at maximum settings, borderless windowed mode) to about 30fps with the same settings, and only 40-50fps on LOWEST settings possible, regardless of where I am in the game. This seems to be a common issue with driver updates or other programs interfering with FFXIV. I have been using my desktop fine to play FFXIV for ~2 weeks since I built it and been having a blast, but this problem has really put a damper on my experience. I have tried numerous solutions which I will list after my computer specs, along with a reporting/system log from the FFXIV launcher after that. One of the only things I have not tried is a clean install of FFXIV, which was to be my last resort given it would take me a solid 4-5 days to redownload on my home connection (no I'm not joking. I can PLAY fine on it most of the time but downloading things is a pain, especially with a desktop that I can't just take to a library to get faster speeds). I did not notice if Windows/NVIDIA updated drivers while I wasn't looking or something else like that.

Additionally, running FFXIV seems to slow down the rest of my computer more than normal. Previously, there were no performance issues running a browser like Chrome and programs like Discord in the background. I was able to swap in between them easily and use them normally, even in borderless windowed mode. Now there seems to be some sort of noticeable slowdown effect or some other weird stuff going on (I can't quite describe it but it FEELS weirdly slow/choppy while FFXIV is running). I do not experience this problem, or FPS problems in other games (League, Overwatch, Etc.)

Computer Specifications
CPU - Ryzen 2600X
GPU - GIGABYTE GeForce GTX 1070 Ti 8GB
HD(SSD) - ADATA Ultimate SU800 1TB 3D NAND 2.5"
MB - GIGABYTE X470 Aorus Ultra Gaming
RAM - ADATA XPG Gammix D10, 2x8GB @ 2933MHz
Monitor - SHARP LC-50LBU591U 50" 4k TV
a) I have been running FFXIV in 3840x2160 resolution, and messing with other
resolutions does not seem to help, nor do I want that to be my solution.
OS - Windows 10 Pro 64-bit

Solutions Tried
1) Rolling back drivers incrementally all the way to oldest available.
a) This was attempted both using NVIDIA's clean install option, and using DDU
to nuke previous driver installations and reinstall.

2) Turning off/on VSYNC and various VSYNC options for FFXIV in NVIDIA Control Panel.
a) This was tried after every other step.

3) Messing with in-game frame cap settings.
a) This was also tried after every step, I have kept it capped at 60fps since that is
the refresh rate of my current monitor. Previously the GTX 1070 Ti had absolutely
no problem driving ~150 or more FPS unlocked if I didn't limit it.

4) Turning off hardware acceleration for Chrome and Discord.
5) Turning off/disabling overlay programs (Discord).
6) Uninstalling NVIDIA Experience
7) Disabling Microsoft Game features (GameMode and GameDVR)
8) Changing Windows power settings from "Balanced" to "High Performance"
9) Trying DX9 instead of DX11 (Basically have the same issue with minimal change in
fps problems)
10) Tried running FFXIV with compatibility settings for Windows 8/7 enabled/disabled.
11) Disabled windows fullscreen optimization options for FFXIV executables.
12) Switching between windowed, borderless windowed, and fullscreen modes
(essentially little to no noticeable effect)
13) Running on a clean start (disabling all startup programs in task manager)

I have been running GPU-Z and my GPU has been running at essentially the same temperatures idle (40c) and under load while playing FFXIV (hovers around low 60's c). Utilization is at 99% (I don't know what it was before but this seems normal for usage during gaming, except for that fact that it is not getting the performance it used to).
I have not attempted manual adjustment of my fan curve or other GPU settings using MSI Afterburner or other programs (seems pointless since the temps are normal), but have it installed and may try that as well. I have also not checked if my BIOS is throttling my CPU (I'm not sure why it would decide to start doing this all of a sudden, but I will check my settings for that as well).

As you can understand, this is an incredibly frustrating issue for me, especially since I am running the game on what is essentially brand-new hardware that I tested under stress before attempting to start playing games on it. I really do not want my solution to be "well put everything on lowest and cap at 30fps" - I have a laptop for doing that with. I have spent a large enough number of hours on this that I'm willing to try anything including uninstalling and redownloading, but if there are other options or ideas let me know.

Thanks!



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\gogge\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU AMD Ryzen 5 2600X Six-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F2
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16328.688MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18760.688MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.269GB SYSTEM_FREEDISC_SPACE 842.748GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8080.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8164.344 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc520364db29861\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc520364db29861\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc520364db29861\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc520364db29861\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0013.9924
SYSTEM_GRAPHICS_DRIVER_DATE 9/4/2018 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND LC50LBU591U (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6FAD8117-AF1A-4BC0-AEFC-56402A4948B6}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0037.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/3/2018 00:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {10A863EE-F3A9-4DDE-933E-DA8433E99DB8}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17763.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/14/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C09FE3D0-F87B-11E8-8001444553540000}
SYSTEM_INPUT_NAME Logitech Illuminated Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C0A00AE0-F87B-11E8-8002444553540000}
SYSTEM_INPUT_NAME Logitech Illuminated Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
@weeny - Discord
Calculator
Calculator
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Store
Microsoft Store


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.0 Beta 9
Battle.net
Google Chrome
App Center
League of Legends
NVIDIA Stereoscopic 3D Driver
Steam
TechPowerUp GPU-Z
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV - A Realm Reborn
Minecraft
Java Auto Updater
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Google Update Helper
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
APP Center
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
RGB Fusion
7-Zip 18.05 (x64)
AMD Ryzen Master
CPUID CPU-Z 1.87
HWiNFO64 Version 5.92
Speccy
Simply Chess
VLC media player
Core Temp 1.12.1
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Java 8 Update 191 (64-bit)
AMD Ryzen Master
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Revo Uninstaller 2.0.6
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Ansel
NVIDIA 3D Vision Driver 399.24
NVIDIA Control Panel 399.24
NVIDIA Graphics Driver 399.24
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 31.2.0.0
NVIDIA PhysX System Software 9.17.0524
DisplayDriverAnalyzer
NVIDIA HD Audio Driver 1.3.37.4
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Update Core
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
paint.net


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000004B4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000018F0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000060C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.36.52.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00001C10
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.36.52.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00001B68
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.36.52.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00002EAC
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1811.3241.0_x64__8wekyb3d8bbwe\Calculator.exe 00001718
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11810.1001.12.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000002A4
C:\ProgramData\Battle.net\Agent\Agent.6525\Agent.exe 000010F4
C:\Users\gogge\AppData\Local\Discord\app-0.0.301\Discord.exe 00000390
C:\Windows\Explorer.EXE 000013E0
C:\Windows\System32\MicrosoftEdgeCP.exe 000025D0
C:\Windows\System32\RuntimeBroker.exe 000029A0
C:\Windows\System32\smartscreen.exe 0000186C
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 000028D8
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000010AC
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 000007B8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000018D0
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000017F8
C:\Windows\system32\ApplicationFrameHost.exe 000018F8
C:\Windows\system32\DllHost.exe 00002C50
C:\Windows\system32\MicrosoftEdgeSH.exe 000030A8
C:\Windows\system32\SettingSyncHost.exe 00001BB0
C:\Windows\system32\browser_broker.exe 00001334
C:\Windows\system32\conhost.exe 00000104
C:\Windows\system32\sihost.exe 00000C20
C:\Windows\system32\svchost.exe 00000828
C:\Windows\system32\taskhostw.exe 000010A4

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I am sorry to hear you are having trouble with your frame rate. With the frame rate issue, are you having problems with lag, as the issue may also in your connection. Also on the system report, it looks as the drivers are not updated. Please update the drivers.

Hope to see you online!

[DarkSibyl]

I have tried the game with every version of the Nvidia drivers I could get my hands on (including the most recent one). Updating the drivers does not change the issue noticeably. I am not experiencing abnormal amounts of lag for my connection, it seems to be functioning normally.

[Dynratygus]

Thank you for the reply,

I want you to try uninstalling and reinstalling the game with a wired connection. There is a possibility the files may have been corrupted during download.

Hope to see you online!