It might be that you're running the "N" version of Windows 10 which doesn't come with media player and associated libraries. To fix this you need to install it manually:

Based on what you wrote, you're running Windows 10, 1703, so the download you want is: https://support.microsoft.com/en-us/help/4016817

Unfortunately when you update your Windows 10 installation to newer builds you'll have to reinstall this feature pack again. Microsoft's page about this is currently located at: https://support.microsoft.com/en-us/...ows-n-editions

Hope this is of some help!