No XP granted for killing mobs in Pagos - Single Party

[Ophelie]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 8/10/2018
Frequency: Intermittent, sometimes only one mob, sometimes several in a row
World name: Coeurl
Character name: Ophelie Paintrain
Retainer name: N/A
NPC name: N/A
Monster name: Varies
Class/Level: N/A
Party or solo: Party
In-game time: 10PM
Area and coordinates: 33.6X 21.7Y
Housing: N/A
Steps:
1. Kill mobs
2. Sometimes they'll give XP, sometimes they won't
3. If needed, I can provide highly detailed logs showing the number/timestamps of mobs killed, players involved on kills, etc.

Connection Specs
- Type of internet connection/provider: Gigabit Fiber/AT&T
- Modem maker/model number: N/A

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument E:\My Documents
FINAL FANTASY XIV - A Realm Reborn D:\SquareEnix\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 09/30/14 16:44:53 Ver: 20.12
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32708.316MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37572.316MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.032GB SYSTEM_FREEDISC_SPACE 157.569GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.813GB SYSTEM_FREEDISC_SPACE 213.723GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 302.527GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 7995.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16354.158 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0013.9764
SYSTEM_GRAPHICS_DRIVER_DATE 5/6/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 7995.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16354.158 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0013.9764
SYSTEM_GRAPHICS_DRIVER_DATE 5/6/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 7995.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16354.158 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0013.9764
SYSTEM_GRAPHICS_DRIVER_DATE 5/6/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (JBL E55BT Stereo)
SYSTEM_SOUND_DEVICE_ID {64EF709C-639E-4F8D-82DA-CB28FF3DD3B6}
SYSTEM_SOUND_DEVICE_NAME BthA2DP.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_SOUND Speakers (USB Audio CODEC )
SYSTEM_SOUND_DEVICE_ID {4A5950CD-F01A-4638-891F-800D0E130072}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_SOUND Speakers (3- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {D6842D49-B924-4E65-8540-AF0BE5A6FBDF}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {203F7740-58E7-11E8-8002444553540000}
SYSTEM_INPUT_NAME USB Audio CODEC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2040D6D0-58E7-11E8-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Epic Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2040FDE0-58E7-11E8-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga Epic Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {204124F0-58E7-11E8-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga Epic Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {204124F0-58E7-11E8-8009444553540000}
SYSTEM_INPUT_NAME Razer Naga Epic Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {203F0210-58E7-11E8-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2040AFC0-58E7-11E8-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2040D6D0-58E7-11E8-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2040FDE0-58E7-11E8-8006444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

AsPowerBar
FFXIVLauncher
In-Game Bugs - Post New Thread - Mozilla Firefox
FINAL FANTASY XIV
RzStats : Razer Synapse Statistics Manager


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Visual Studio Community 2017
Adobe Flash Player 30 NPAPI
Borderless Gaming
Deluge 1.3.15
McAfee LiveSafe
NVIDIA Stereoscopic 3D Driver
OBS Studio
Origin
Razer Chroma SDK Core Components
Space Hulk Deathwing Enhanced Edition
State of Decay Year-One
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Python 3.6.5 Tcl/Tk Support (32-bit)
icecap_collectionresources
Razer Synapse
icecap_collection_neutral
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Python 3.6.5 Development Libraries (32-bit)
Java 8 Update 171
UE4 Prerequisites (x64)
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.14.26405
McAfee WebAdvisor
Java Auto Updater
Python 3.6.5 Core Interpreter (32-bit)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26405
Python 3.6.5 Utility Scripts (32-bit)
Python 3.6.5 Documentation (32-bit)
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.14.26405
Median XL Launcher 0.3.1.0
D2SE V2.2.0
Path of Building version 1.4.89
Path of Exile
Python 3.6.5 Test Suite (32-bit)
Python Launcher
Python 3.6.5 Standard Library (32-bit)
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Path of Exile
Python 3.6.5 Executables (32-bit)
Epic Games Launcher
Microsoft Visual Studio Setup Configuration
NETGEAR USB Control Center
Adobe Refresh Manager
Adobe Acrobat Reader DC
Python 3.6.5 pip Bootstrap (32-bit)
Launcher Prerequisites (x64)
AI Suite 3
MechWarrior Online
MWO Portal
Path of Diablo Launcher
Microsoft Visual C++ 2017 Redistributable (x86) - 14.14.26405
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
EaseUS Data Recovery Wizard
Mozilla Firefox 61.0.2 (x64 en-US)
Mozilla Maintenance Service
Microsoft Office 365 Business - en-us
Puran File Recovery 1.2.1
Recuva
Chasm
MechWarrior Online
Totally Accurate Battlegrounds
Vulkan Run Time Libraries 1.1.70.0
WinRAR 5.60 beta 4 (64-bit)
DiagnosticsHub_CollectionService
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Malwarebytes version 3.0.6.1469
UE4 Prerequisites (x64)
VS Script Debugging Common
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual Studio Installer
Microsoft Visual Studio Team Foundation Server 2017 RC Office Integration Language Pack (x64) - ENU
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26405
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Ansel
NVIDIA 3D Vision Driver 397.64
NVIDIA Control Panel 397.64
NVIDIA Graphics Driver 397.64
NVIDIA GeForce Experience 3.14.0.139
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 31.2.0.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 31.2.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.37.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.14.0.139
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.06.0
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26405
icecap_collection_x64
Microsoft Visual Studio Team Foundation Server 2017 RC Office Integration (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe 00002644
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00003E54
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003BB8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002B84
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 0000342C
C:\Program Files\Mozilla Firefox\firefox.exe 000027C0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001B44
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.9330.20915.0_x64__8wekyb3d8bbwe\HxTsr.exe 00002A88
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 00003898
C:\Users\mchar\AppData\Local\Discord\app-0.0.301\Discord.exe 00000D40
C:\Users\mchar\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 00000334
C:\Users\mchar\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 0000277C
C:\Windows\Explorer.EXE 00002034
C:\Windows\System32\GameBarPresenceWriter.exe 00002F54
C:\Windows\System32\RuntimeBroker.exe 00002F6C
C:\Windows\System32\rundll32.exe 000012D0
C:\Windows\System32\smartscreen.exe 00001490
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002418
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000023FC
C:\Windows\system32\DllHost.exe 00002C10
C:\Windows\system32\SettingSyncHost.exe 00002504
C:\Windows\system32\conhost.exe 00000F00
C:\Windows\system32\svchost.exe 00000D20
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000037B0
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000013CC
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00003E20
E:\Program Files (x86)\NETGEAR\USB Control Center\Control Center.exe 0000397C
E:\Program Files (x86)\Origin\Origin.exe 0000375C
E:\Program Files (x86)\Origin\QtWebEngineProcess.exe 00003EE4
c:\program files\common files\mcafee\modulecore\ModuleCoreService.exe 000020DC
c:\windows\system32\sihost.exe 00000CE0
c:\windows\system32\svchost.exe 00002FA4
c:\windows\system32\taskhostw.exe 00000DD4


-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


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Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:

[Sonnokoth]

Hello Ophelie,

Thank you for posting about the issue you are having regarding an XP error, based on the information provided, we were unable to successfully investigate you concern. If you are still having this issue, please submit a new thread with it, so we may further investigate this issue for you.

Thank you for your patience, and best wishes to you.
FINAL FANTASY XIV Game Master Team