Nearly unplayable lag in savage instances

[RampantRooster]

Starting a couple months ago, I've started getting large amounts of lag inside savage instances. I don't get it in overworld or other instances (including eureka) or even other games. It manifests as the game seemingly deciding halfway through a GCD that I didn't actually press the most recent weaponskill, and it reverts to my previous state in the combo. Obviously, this is infuriating.

Sometimes, but not always, it's fixed by restarting my router, modem, and computer and it generally doesn't come back for the rest of the night. Anyone ever encounter something like this?

[Dynratygus]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred when accessing Final Fantasy XIV. In order to get a better understanding of the issue, please provide the following:


-Platform
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often

Hope to see you online!

[RampantRooster]

PC
Wired
Basically only discord
Actual disconnects are rare. Maybe once every 10 days

[Dynratygus]

Good morning and thank you for the reply!

How often does the lag occur and around what time would this happen? Sometimes you may experience lag due to high volumes of traffic on the server depending on what time you are accessing the game. Have you tried clearing the cookies on Internet explorer or allowing the game through the fire wall? If not please try the following:


- The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

-Make sure your fire wall or antivirus program is not interfering with the game


Hope to see you online