So, you want change because you're one strike away from banning and can't help your behaviour that's causing issues? What happens if they change that, and as you said, you can't help yourself? You're again one strike away and come back for changes, because it's you on the line again? Also no one has compared you to anything, no need for woe is me.

There is no special allowance to explode at people in chat. All go by the same rules. While I do meet annoying people in-game, having to fend "toxic" people constantly isn't a thing. If it's something you see all the time and it's always them provoking you without reason, you may want to re-evaluate... What about the friends you keep defending? Apparently they're not bothered.