Did not receive my Alphascape datalog for this week.

[gynryiie]

I ran Alphascape 3.0 (Savage) this week, and did not receive the datalog in my inventory, despite the chatlog saying You obtain an Alphascape datalog v3.0. I have 10 free slots in my inventory. I did a search for item and it only listed my previous 3.0 datalogs that are in my saddlebag and 0 in my inventory. I have a screenshot of the chatlogs.

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums!

We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately the issue you are describing is not a technical issue. I will be moving this thread to "General Discussion".

Hope to see you online!

[gynryiie]

so who can i contact to resolve this issue?

[JohnnyDevo]

... how in the world is this not a technical issue?

[SDaemon]

What exactly are the forum goers at General Discussion going to be able to do for them Dynratygus? Not sure what was gained by moving the thread here...

[ChaoticCrimson]

What exactly are the forum goers at General Discussion going to be able to do for them Dynratygus? Not sure what was gained by moving the thread here...

Unfortunately, I think it was likely the age-old tradition of what's known as "passing the buck".

[Dreggit]

Unfortunately, I think it was likely the age-old tradition of what's known as "passing the buck".

Perhaps they would like the forums to brainstorm what went wrong and then give a suitable solution to the problem? Kind if like when developers give 'early access' to troubleshoot the problemswith their games

[Melichoir]

Its not a technical issue cause its working as intended! /s

I figure that overt bugs or hardwrae issues are what the other forum is for, but come on here. Dont just pass it a long to Gen Disc and not try to see if someone can help resolve this.

[DrWho2010]

did you maybe accidentally already move that to your saddlebag and then forgot about it? do you remember the total number of v3.0 datalogs you should have?

[Sakuraluna]

I would try contacting a gm in game and see what they say. It’s hard for me to understand why this belongs in general discussion too.