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  1. 12-15-2018 12:45 AM #1
    gynryiie
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    Hikari Lonecat
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    Masamune
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    Botanist Lv 70

    Did not receive my Alphascape datalog for this week.

    I ran Alphascape 3.0 (Savage) this week, and did not receive the datalog in my inventory, despite the chatlog saying You obtain an Alphascape datalog v3.0. I have 10 free slots in my inventory. I did a search for item and it only listed my previous 3.0 datalogs that are in my saddlebag and 0 in my inventory. I have a screenshot of the chatlogs.
    (0)
    Last edited by gynryiie; 12-15-2018 at 12:46 AM. Reason: formatting
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  2. 12-15-2018 02:32 AM #2
    Dynratygus
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    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums!

    We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately the issue you are describing is not a technical issue. I will be moving this thread to "General Discussion".

    Hope to see you online!
    (0)
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  3. 12-15-2018 10:09 AM #3
    Brightamethyst
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    Jenna Starsong
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    Quote Originally Posted by Dynratygus View Post
    Unfortunately the issue you are describing is not a technical issue. I will be moving this thread to "General Discussion".
    Um... what? How is "log says the item dropped but it's not in my inventory" not a technical issue?
    (1)
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  4. 12-15-2018 07:45 PM #4
    ErryK
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    Ethan Vayne
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    Quote Originally Posted by Brightamethyst View Post
    Um... what? How is "log says the item dropped but it's not in my inventory" not a technical issue?
    Technical issue implies an issue with software or hardware. This is a bug, due to it not taking the proper format of a bug report (because SE loves their useless jargon of why Spotify is running in the background), it got moved to General Discussion instead.
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    ♥ Baby, tell me, what's your motive? ♥
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  5. 12-16-2018 05:13 AM #5
    Vahlnir
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    Elan Centauri
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    Quote Originally Posted by Dynratygus View Post
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums!

    We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately the issue you are describing is not a technical issue. I will be moving this thread to "General Discussion".

    Hope to see you online!


    How is this NOT technical issue? Solved or not at this point, this has been poorly handled.
    (0)
    Quote Originally Posted by Naoki_Yoshida View Post
    Personal Housing
    While I cannot give a specific date on when personal housing will be implemented, I can say that prices will be completely separate from free company housing, and, naturally, far more affordable.
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  6. 12-15-2018 02:50 AM #6
    gynryiie
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    Hikari Lonecat
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    so who can i contact to resolve this issue?
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  7. 12-15-2018 03:19 AM #7
    JohnnyDevo
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    J'majha Devo
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    ... how in the world is this not a technical issue?
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  8. 12-15-2018 03:44 AM #8
    SDaemon
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    Koala Shibito
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    What exactly are the forum goers at General Discussion going to be able to do for them Dynratygus? Not sure what was gained by moving the thread here...
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  9. 12-15-2018 03:48 AM #9
    ChaoticCrimson
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    Crimson Law
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    Adamantoise
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    Quote Originally Posted by SDaemon View Post
    What exactly are the forum goers at General Discussion going to be able to do for them Dynratygus? Not sure what was gained by moving the thread here...
    Unfortunately, I think it was likely the age-old tradition of what's known as "passing the buck".
    (3)
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  10. 12-15-2018 04:01 AM #10
    Dreggit
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    Helfgrin Dreggit
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    Famfrit
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    Gladiator Lv 90
    Quote Originally Posted by ChaoticCrimson View Post
    Unfortunately, I think it was likely the age-old tradition of what's known as "passing the buck".
    Perhaps they would like the forums to brainstorm what went wrong and then give a suitable solution to the problem? Kind if like when developers give 'early access' to troubleshoot the problemswith their games
    (0)
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