Hi all,

I was going to post this in the original thread but it has been closed. If anyone has an error like the following, this may help you.

"FINAL FANTASY closed because an error has occured
2018-10-29_17:58

KERNELBASE.dll+3A388
dxgi.dll+37705
dxgi.dll+31B8
dxgi.dll+2F84
dxgi.dll+3301
dxgi.dll+2FC7
d3d11.dll+3925D
d3d11.dll+27853"

This can be caused by a new Windows 10 feature. In mid November after a Windows update I started getting errors like this, It took me awhile to figure out how to fix it. It only occurred using Dx11 and in full screen. Reinstalling the game did not help or running in Windows 7 compatibility mode.

What ended up fixing the issue for me was turing off this new Windows feature called "Full Screen Optimizations".

To disable this Please find the "ffxiv_dx11.exe" and right click it and select properties. Then under the compatibility tab there will be a check box labeled "Disable Full Screen Optimizations". Check it and click apply.

After this change I can run the game again with Dx11 and in full screen with no errors.

I have read about others getting this same error or similar ones. I do not know if this will fix all of them. I Just wanted to share what I learned and how I got it to work for me in case it can help others.