Perpetual disconnects in duties/housing (90002)

[lundjames]

Hello,

I'm getting disconnects anywhere between 1 second (just now!) and 5 minutes when I run a duty or invoke the interior housing command. I've done everything in the connection troubleshooting thread, my ISP has confirmed my connection (300/30) is fine on their end. I've run Wireshark while in Heaven-on-High during one of these disconnect-fests and the server IP has been 204.2.229.83. Every traceroute I run times out between hops 8 & 9 (and the traceroutes always go the same path):

8: ae-41.r02.snjsca04.us.bb.gin.ntt.net
9: xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net

Cox is my ISP, from central US. I'm aware of the ongoing DDoS issues, but when I reach out to others doing duties, no one is being perpetually disconnected as I am. Perhaps my ISP is being routed in NTT the same way each time? This is when I'm playing a character on Mateus by the way, which I don't believe is relevant since they're both on Aether, but it's a detail I wanted to add.

I don't meme, so this is 100% genuine - the game is literally unplayable.

[lundjames]

By the troubleshooting thread, I meant the instructions here:

https://support.na.square-enix.com/f...67505&ret=main

[Shiva-Saya]

I'm expecting the same problem,and I'm on Ps but since the last updated the game keeps disconnecting randoomly. My internet connection is excellent and I don't understand why are these DC's,never had before, I tried to disconnect and reconnect my lan cable but it's still the same.

[Shiva-Saya]

I'm playing on Phoenix.

[Shiva-Saya]

Maybe there are more ppl with the same problem

[VonTroxel]

Having the same issue here on Dia. Maybe every 10 or so minutes i get 90k'd consistently.

[miishal]

Tonberry PS4 player here. Been having the 90002s since Friday (the 16th), though I didn't get a chance to play on the weekend. Tried to log in today for reset and nope, still getting disconnected. Tried restarting router, using LAN cable, and redoing my connection settings a few times but no changes. Not sure what else to do for PS4, internet itself is excellent and gameplay-wise I had very little issue even during the DDOS period until Friday.

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forum.

I apologize for the delay in the response. If anyone is still experiencing this issue, please respond with the following:

-Platform
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often


Hope you see you online!

[Dakasan]

The same error here:
- Windows
- WIFI
- No other programs. Antivirus: Avast
- The issue started 2 days ago. I got error 90002, followed by ~1h error 2002 cannot connect to the data center.
- Don't know if related, but I try to do one and the same thing - use the duty finder to do the Praetorium dungeon (finish the ARR story)

It's so frustrating as the subs days go away like this...

[miishal]

Haven't had much time to play recently.

Platform: PS4
Connection: WIFI
Other programs: none
Frequency: as soon as I log in

On suggestion of a friend I tried using my phone as a hotspot and the game actually let me play/didn't disconnect me, I teleported to my house with no problems. I switched back to my normal WIFI and it was working for simple stuff (running around Limsa, retainers). When I teleported to the Doman Enclave however it disconnected me again and was doing what it had been doing before (last time it did this I had teleported to the Doman Enclave too). I haven't been able to try running a dungeon or going to any of the Yanxia areas to see what happens there yet.