DirectX, crashing, and the frustration therein

[Sonatina]

Good evening!

I just built a brand new PC with the following specs...

i9 9900K
ASUS z390 Maximus Hero XI
32gb DDR4 3600
2TB m.2 SSD (FFXIV is on this drive)
10TB 5600 HDD
1080 FTW2 graphics card
Windows 10 PRO

Once I installed windows, updated windows, updated BIOS, and updated the graphics card drivers...I downloaded FFXIV and excitedly changed the settings to 4K at maximum settings...

Much to my dismay, I have been getting nothing but crashes with the game via directx11 errors (several of them), directx fatal errors, and kernel32.DLL errors

I have played this game since 1.0 and I've never had such issues. I'm getting to the point of simply quitting the game....which is a shame because I was wholeheartedly looking forward to playing this the way it was intended.

I've have delved into SEVERAL forums, tried many different things, including reinstalling the game, using DDU to wipe drivers from the graphics card and doing a fresh install of the drivers...I just cannot think of anything else!

MOST RECENT ERROR/CRASH

???+6FF&CD81B7D0
ffxiv_dx11.exe+3DC6FB
ffxiv_dx11.exe+3EDD49
ffxiv_dx11.exe+3AC1DB
ffxiv_dx11.exe+3B2080
ffxiv_dx11.exe+38F1F7
ffxiv_dx11.exe+3F9240
ffxiv_dx11.exe+16F320



Please help...I really want to keep playing this game!!

p.s. are there any known issues with running 4k/max settings with HDR display, free-sync, display port cables, anything like that?

p.s.s. a week ago, i played this using my old PC but the same graphics card

Thank you all so much in advance!

-Sonatina

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I'm assuming since this a brand new PC, meaning you had a fresh install of Windows, correct? After a fresh install of Windows 10, there may be some 'Optional' or 'Recommended' updates that aren't installed automatically. Check for those updates and install any that aren't already. Many of those aren't necessary for Windows to work, but may be necessary to run Final Fantasy XIV.

The settings you asked about (HDR, free sync, etc.) shouldn't be an issue. The error you have is usually a software/driver crash.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Sonatina]

I have reinstalled FFXIV several times, sourced from both steam and the official website. Still getting the error. All of the drivers that I can think of have been updated, along with the ones that you said. I just cannot see an end to this

[Dynratygus]

Good morning Sonatina,

Could you provide a system report? Also have you tried playing on DirectX 9 and does this crash only occur when running DirectX 11?


Hope to see you online!

[Sonatina]

I have tried playing on DirectX 9 and the problem persists. I have recently tried playing with my GPU underclocked by 1 as well as have deleted the "FFXIV" folder in my documents...so far I have seen longer times without error, but it ends up happening nonetheless. Today I am going to try and recreated the conditions of my previous system (same graphics card & OS) which included NOT having my displays set to HDR, while using the same resolution. Also...would it help to have a system report generated from my old PC? The only difference unfortunately is that the graphics processor that I am now using is an Nvidia 760.

Latest Error...

"Microsoft Visual C++Runtime Library
Runtime Error!
This application (ffxiv) has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.

Here is my current system report...



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Sonatina Grazioso\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 0602
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32688.555MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37808.555MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.416GB SYSTEM_FREEDISC_SPACE 1683.275GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 9308.124GB SYSTEM_FREEDISC_SPACE 9277.174GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16344.277 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (100Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1735
SYSTEM_GRAPHICS_DRIVER_DATE 12/10/2018 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16344.277 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1080 x 1920 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1735
SYSTEM_GRAPHICS_DRIVER_DATE 12/10/2018 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16344.277 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (100Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1735
SYSTEM_GRAPHICS_DRIVER_DATE 12/10/2018 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Main Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {93565E33-33A1-4BEE-A6AC-6B429F285ED6}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8557
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/17/2018 00:00:00
SYSTEM_SOUND BenQ EX3501R (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {547B9D47-BDD8-428C-9725-21F9DD8BC49C}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/22/2018 00:00:00
SYSTEM_SOUND BenQ EX3501R (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {782FED85-9885-4D94-A574-B9ADD8D6DA11}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/22/2018 00:00:00
SYSTEM_SOUND Speakers (RIG 800HS)
SYSTEM_SOUND_DEVICE_ID {E26A7168-8B54-4760-9600-31CA936AB93E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17763.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/14/2018 00:00:00
SYSTEM_SOUND BenQ GC2870 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F97CB76E-7A6F-4E9E-B3F7-FFB01A5E0805}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/22/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A59B720-FCD4-11E8-8001444553540000}
SYSTEM_INPUT_NAME DUALSHOCK®4 USB Wireless Adaptor
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {4A5B3DC0-FCD4-11E8-8004444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5BB2F0-FCD4-11E8-8005444553540000}
SYSTEM_INPUT_NAME Razer Orbweaver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5A7A70-FCD4-11E8-8002444553540000}
SYSTEM_INPUT_NAME Razer Chroma HDK
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5AC890-FCD4-11E8-8003444553540000}
SYSTEM_INPUT_NAME 2 axis 8 button gamepad
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5BDA00-FCD4-11E8-8006444553540000}
SYSTEM_INPUT_NAME Razer Chroma HDK
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5BDA00-FCD4-11E8-8007444553540000}
SYSTEM_INPUT_NAME 2 axis 8 button gamepad
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 574 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5C0110-FCD4-11E8-8008444553540000}
SYSTEM_INPUT_NAME Razer Chroma HDK
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5C0110-FCD4-11E8-8009444553540000}
SYSTEM_INPUT_NAME Razer Chroma HDK
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5C2820-FCD4-11E8-800B444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5C2820-FCD4-11E8-800C444553540000}
SYSTEM_INPUT_NAME Razer Orbweaver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5C4F30-FCD4-11E8-800E444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5C4F30-FCD4-11E8-800F444553540000}
SYSTEM_INPUT_NAME
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A61F480-FCD4-11E8-8010444553540000}
SYSTEM_INPUT_NAME Hid Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A621B90-FCD4-11E8-8011444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A621B90-FCD4-11E8-8012444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A6242A0-FCD4-11E8-8013444553540000}
SYSTEM_INPUT_NAME AURA MOTHERBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A6242A0-FCD4-11E8-8014444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A6269B0-FCD4-11E8-8016444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A6269B0-FCD4-11E8-8017444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A6290C0-FCD4-11E8-8018444553540000}
SYSTEM_INPUT_NAME 2 axis 8 button gamepad
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A62B7D0-FCD4-11E8-8019444553540000}
SYSTEM_INPUT_NAME Razer Orbweaver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6C79B090-FCD8-11E8-8001444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A5C2820-FCD4-11E8-800A444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A62DEE0-FCD4-11E8-801A444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A62DEE0-FCD4-11E8-801B444553540000}
SYSTEM_INPUT_NAME Razer Orbweaver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A6305F0-FCD4-11E8-801C444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A6305F0-FCD4-11E8-801D444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4A6305F0-FCD4-11E8-801E444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
how do i create a system report on FFXIV - Google Search - Google Chrome
MSI Afterburner
Microsoft Store
Microsoft Store
Settings
Settings
Elgato Sound Capture
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.5.0
Google Chrome
NVIDIA Stereoscopic 3D Driver
Razer Chroma SDK
Razer Synapse
RivaTuner Statistics Server 7.1.0
Steam
Streamlabs Chatbot version 1.0.2.54
AURA Service
Patriot Viper RGB
AURA Service
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
CORSAIR iCUE Software
FINAL FANTASY XIV - A Realm Reborn
FootSwitch V6.9.4
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ASUS AURA Display Component
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24212
ASUS MB Peripheral Products
Corsair LINK 4
Microsoft Visual C++ 2017 Redistributable (x64) - 14.16.27012
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212
ASUS GLCKIO2 Driver
Futuremark SystemInfo
AURA
ASUS GLCKIO2 Driver
Google Update Helper
ASUS AURA Motherboard HAL
Corsair AURA DRAM Component
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24212
ASUS Keyboard HAL
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
ASUS MousePad HAL
ASUS Aac_NBDT HAL
ASUS AURA Odd Component
Microsoft VC++ redistributables repacked.
ASUS Update Helper
Intel(R) Trusted Connect Services Client
AURA DRAM Component
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ASUS Mouse HAL
Kingston AURA DRAM Component
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
AI Suite 3
ASUS AURA Headset Component
Corsair LINK 4
ASUS AURA VGA Component
Intel(R) Chipset Device Software
Realtek High Definition Audio Driver
Intel® PROSet/Wireless Software
Streamlabs OBS 0.11.7
Windows Driver Package - Corsair Components, Inc. (SIUSBXP) USB (07/14/2017 3.3)
CCleaner
CPUID ROG CPU-Z 1.86
BattleBlock Theater
FINAL FANTASY III
Hollow Knight
FINAL FANTASY IX
FINAL FANTASY VII
FINAL FANTASY VIII
Light Fall
Battle Chasers: Nightwar
They Are Billions
Mega Man 11 / Rock Man 11
WinRAR 5.60 (64-bit)
ASUS Aac_NBDT HAL
ASUS Keyboard HAL
ASUS Mouse HAL
Intel(R) Management Engine Components
Elgato Game Capture HD
Intel(R) Management Engine Components
ASUS AURA Extension Card HAL
Corsair AURA DRAM Component
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AURA DRAM Component
Intel(R) Management Engine Driver
Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27012
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Elgato Stream Deck
Intel(R) Chipset Device Software
Microsoft VC++ redistributables repacked.
Kingston AURA DRAM Component
ASUS AURA VGA Component
ASUS MousePad HAL
Intel(R) PRO/Wireless Driver
Update for Windows 10 for x64-based Systems (KB4023057)
SlimDX Runtime .NET 4.0 x64 (January 2012)
ASUS AURA Headset Component
ASUS AURA Display Component
NVIDIA Ansel
NVIDIA 3D Vision Driver 417.35
NVIDIA Control Panel 417.35
NVIDIA Graphics Driver 417.35
NVIDIA GeForce Experience 3.16.0.140
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA PhysX System Software 9.18.0907
NVIDIA Update 34.0.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.16.0.140
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.11.1
ASUS AURA Odd Component
4K Capture Utility
ASUS MB Peripheral Products
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
ASUS AURA Motherboard HAL
Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27012
Patriot Viper RGB
Intel® PROSet/Wireless WiFi Software
Intel(R) Management Engine Components


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 000035B8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000030B8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000230C
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 000020C8
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 000038A4
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002468
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00003080
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000011D4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003F98
C:\Program Files\Elgato\SoundCapture\SoundCapture.exe 00001B78
C:\Program Files\Elgato\StreamDeck\QtWebEngineProcess.exe 00000A30
C:\Program Files\Elgato\StreamDeck\StreamDeck.exe 00003B14
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003440
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000039D0
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11810.1001.12.0_x64__8wekyb3d8bbwe\WinStore.App.exe 0000053C
C:\WINDOWS\Explorer.EXE 00003B24
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003E00
C:\WINDOWS\system32\DllHost.exe 000026C8
C:\WINDOWS\system32\conhost.exe 00002B14
C:\WINDOWS\system32\sihost.exe 000037C4
C:\WINDOWS\system32\svchost.exe 00003ED4
C:\WINDOWS\system32\taskhostw.exe 00003838
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000022C0
C:\Windows\System32\RuntimeBroker.exe 00000554
C:\Windows\System32\smartscreen.exe 00003568
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001E64
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002BA8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002580

[Einmimiria]

Thank you for the information Sonatina.

You may want to try a clean boot if you haven't already. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

You mentioned that your old PC had no issues and you had a system report for it, correct? Can you provide that?

The latest error sounds a lot different but it probably has a similar cause. Have you downloaded any C++ Runtime software outside of the standard Windows update?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Sonatina]

I believe that I have fixed the error. Within the game under system configuration>display settings...there is a drop down menu. Since I have 3 monitors there were 3 different displays that appeared. When I looked at this setting, I noticed that it was set to a display OTHER than the window that I had the game running in. Once this matched up, the errors simply disappeared.

Does this sound like a legitimate solution or did I just get lucky?

[Dynratygus]

Sonatina thank you for the update!

I am glad you found a solution that works! To answer your question, yes matching the monitor with the settings of the game, is a legitimate solution.

Hope to see you online!