Thank you for the reply nekomi97.

To submit a Final Fantasy XIV System Report Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

You mentioned this same issue appearing while not playing the game, correct? That makes it seem like there is an issue with the keyboard/laptop itself.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!