Try and server move to the one with the Australians? The Jp df and pf is different than the NA ones in where one is strictly for practice and the other is for clears. Are you using any japanese when setting up those pfs? They can be sticklers for not helping those who don't speak Japanese at times. Other times you have to prove yourself if you do get into a group. It can be frustrating at times to find a few who just want to help.