Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I'm having some trouble understanding what you are trying to do. You created a new character and you are trying to move the saved hotbars from an older character? If so, the hotbars are character-specific so you wouldn't be able to transfer them like that. The easiest thing to do now would probably be to redo the hotbars for both characters from scratch.

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