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  1. #1
    Player
    SekkerOfTrust's Avatar
    Join Date
    Oct 2018
    Posts
    49
    Character
    Balthassar Strongham
    World
    Masamune
    Main Class
    Red Mage Lv 80

    Getting error when closing game

    Hello,


    I recently start to get those messages (see below the images on link) when i close the game.
    The game seems to run fine but sometimes (when im on extreme fight or so) I get 90002 errors and the game close.


    My connection is fine and stable and i tried to clean Internet Explorer settings as i saw in other posts that has been suggested to do.


    It seems its a direct X error, im playing whit direct X 11 and if i try to change to direct X 9 i cant even login as it show up another error.



    https://imgur.com/a/Vw51B8e


    followed by


    https://imgur.com/a/LzyNv0B




    Cant i get any help?


    Tnx in advance.
    (0)

  2. #2
    Player
    Ossen's Avatar
    Join Date
    Dec 2018
    Posts
    1
    Character
    Ossen Sen
    World
    Ragnarok
    Main Class
    Archer Lv 70
    I assume u r using fullscreen mode.
    Right click launcher -> properties -> compatible -> check disable fullscreen
    (0)

  3. #3
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums,

    We apologize for any inconvenience that has occurred when accessing the game. Please provide the following:


    -Platform
    -Wired or WIFI connection
    -Other programs being used when running FFXIV
    -When disconnect and Direct X error occurs/How often
    -Everything you have tried to resolve the issue

    Hope to see you online!
    (0)

  4. #4
    Player
    SekkerOfTrust's Avatar
    Join Date
    Oct 2018
    Posts
    49
    Character
    Balthassar Strongham
    World
    Masamune
    Main Class
    Red Mage Lv 80
    Hello, i tried what Ossen said and now dontappear anymore the error that was showing, need to try now to stress the game and see if it crash.
    Tnx
    (0)

  5. #5
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update SekkerOfTrust.

    Have you received any errors since posting this? Please keep us updated if you run into any more issues.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)