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  1. 12-01-2018 05:31 AM #1
    Dynratygus
    Moderator Dynratygus's Avatar
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    Oct 2018
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    Thank you for posting in the Final Fantasy XIV Technical Support Forums,

    We apologize for any inconvenience that has occurred when playing FFXIV. The unable to complete version check error means that there is an issue with the connection. Please provide the following information:

    -Wired or WIFI connection
    -Other programs being used when running FFXIV
    -When disconnect occurs/How often
    -Everything you have tried to resolve the issue

    Hope you see you online!
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  2. 12-02-2018 03:04 AM #2
    whyami
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    whyami's Avatar
    Join Date
    Jul 2015
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    Character
    Garden Gnome
    World
    Midgardsormr
    Main Class
    Ninja Lv 70
    Quote Originally Posted by Dynratygus View Post
    Thank you for posting in the Final Fantasy XIV Technical Support Forums,

    We apologize for any inconvenience that has occurred when playing FFXIV. The unable to complete version check error means that there is an issue with the connection. Please provide the following information:

    -Wired or WIFI connection
    -Other programs being used when running FFXIV
    -When disconnect occurs/How often
    -Everything you have tried to resolve the issue

    Hope you see you online!
    -Wifi connection
    -No other programs being used
    -On startup
    -Changing firewalls and IP around has gotten me online once or twice, but the "this software is not optimized for your Mac" error still crashes the launcher when it appears.
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