Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I'm having some trouble understanding what you mean by some of this. The game will give you a black screen while starting up, but you can play the game just fine? You also mentioned an error message, what did the error message say?

Would it be possible to link a video of what is happening? That may make it easier to convey what is happening.

Additionally, can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!