FPS Drops over time, especially after instanced duties.

[Aspermere]

Hi,

I'm having the same thing. When I start up the game it's fine but as soon as I log into a character my FPS drops to 9 or 10. I have tried reinstalling FFXIV multiple times now, reinstalled my drivers and even did a laptop reset but nothing so far seems to work. I never had a problem like this until yesterday, on Friday the game still worked fine. When playing other games no noticeable drops in the FPS happened.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Renske\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS V1.06
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16252.223MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19196.223MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.360GB SYSTEM_FREEDISC_SPACE 152.479GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 615.749GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8126.111 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_43155d58ecd36b2e\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_43155d58ecd36b2e\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_43155d58ecd36b2e\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_43155d58ecd36b2e\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 21.20.0016.4526
SYSTEM_GRAPHICS_DRIVER_DATE 9/23/2016 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12147 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_9da5e5b0c0af0f7a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_9da5e5b0c0af0f7a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_9da5e5b0c0af0f7a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_9da5e5b0c0af0f7a\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1722
SYSTEM_GRAPHICS_DRIVER_DATE 11/29/2018 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {853A3E8C-B4C5-4B1E-B85E-B592E02F1A43}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7954
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/11/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {43900520-F8D3-11E8-8004444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {43905340-F8D3-11E8-8006444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4390A160-F8D3-11E8-8008444553540000}
SYSTEM_INPUT_NAME Launch Manager Wireless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4390C870-F8D3-11E8-800A444553540000}
SYSTEM_INPUT_NAME Launch Manager Wireless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
FPS Drops over time, especially after instanced duties. - Mozilla Firefox
GeForce Experience
Microsoft Store
Microsoft Store
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

McAfee LiveSafe
Steam
TechPowerUp GPU-Z
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Qualcomm Atheros 11ac Wireless LAN Installer
Intel(R) Chipset Device Software
McAfee WebAdvisor
Realtek Card Reader
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Adobe Acrobat Reader DC - Nederlands
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
7-Zip 18.05 (x64)
Mozilla Firefox 63.0.3 (x64 en-US)
Mozilla Maintenance Service
Microsoft Office 365 - en-us
Microsoft Office 365 - fr-fr
Microsoft Office 365 - nl-nl
FINAL FANTASY XIV Online
Vulkan Run Time Libraries 1.0.26.0
Acer Care Center
Intel(R) Management Engine Components
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Dolby Audio X2 Windows API SDK
Intel(R) Management Engine Components
Intel(R) Chipset Device Software
Intel(R) Rapid Storage Technology
Qualcomm Atheros Bluetooth Installer (64)
Office 16 Click-to-Run Licensing Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Serial IO
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Control Panel 417.22
NVIDIA Graphics Driver 373.19
NVIDIA GeForce Experience 3.16.0.122
NVIDIA Optimus Update 34.0.0.0
NVIDIA PhysX System Software 9.16.0318
NVIDIA Update 34.0.0.0
NVIDIA SHIELD Streaming
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.16.0.122
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.11.1
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
Update for Windows 10 for x64-based Systems (KB4023057)
Dolby Audio X2 Windows APP
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Intel(R) Rapid Storage Technology
Intel(R) Serial IO


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe 00002FB8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000C20
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000005A4
C:\Program Files (x86)\Steam\steam.exe 00002980
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000037C0
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002120
C:\Program Files\Dolby\Dolby DAX2\DAX2_APP\DolbyDAX2TrayIcon.exe 00002AD0
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 000025E4
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00001D58
C:\Program Files\Mozilla Firefox\firefox.exe 00003388
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 00003030
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002E74
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000017F0
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 0000294C
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00002BE8
C:\Program Files\Windows Defender\MSASCuiL.exe 00002B64
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18091.17210.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000029E8
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11810.1001.12.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00001AA0
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_1.16.1012.0_x64__8wekyb3d8bbwe\GameBar.exe 000007BC
C:\Users\Renske\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002CB0
C:\WINDOWS\Explorer.EXE 000019E8
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_43155d58ecd36b2e\igfxEM.exe 00001C44
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002318
C:\WINDOWS\system32\DllHost.exe 00001B0C
C:\WINDOWS\system32\SettingSyncHost.exe 00002610
C:\WINDOWS\system32\conhost.exe 00000AC8
C:\Windows\System32\RuntimeBroker.exe 00001404
C:\Windows\System32\SystemSettingsBroker.exe 00000BB0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001DC8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001F40
c:\windows\system32\sihost.exe 00001190
c:\windows\system32\svchost.exe 00002F84
c:\windows\system32\taskhostw.exe 00001850


EDIT
I seem to have found my culprit, the newest driver made all my games in fact massively drop in FPS

[Eledra]

Hi, after latest nVidia drivers, problem seem go solved, still if occur i post it here. And i tried all thing from check temperature CPU, GPU and HDD, also check load on all tree, nothing unusual. And during FPS drop i mined near Camp Bronze Lake, after drop stop i went to potd, and after return to inn room, another FPS drop to 9 FPS. Maybe problem was with nVidia drivers from 26.11.2018.

[Einmimiria]

Thank you for the update Eledra.

It sounds like the issue stemmed from that particular driver update and how it interacted with your GPU. I'm glad you were able to find a resolution to the issue.

If anyone is still experience this issue, try updating your graphics card drivers to the most up-to-date versions.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Pigcy]

Even after installing the latest nvidia driver update, 417.22, I am still getting FPS drops after doing a few instanced duties and it still gets worse over time.

[Dynratygus]

Good afternon Pigcy,

I apologize for the delay in my response to this issue. Have you tried rolling back the drivers or doing a cleanboot? I also suggest disabling full screen mode by doing the following:

- Right click the launcher and select "Properties"
- Select "Compatible" and then check "Disable full screen"

Please keep up updated in regard to the situation. I hope the above suggestions help.

Hope to see you online!

[Pigcy]

Tested rolling back nvidia drivers, doing a clean boot and disabling full screen mode. FPS still drops after a few instanced duties.

[Dynratygus]

Thank you for the reply Pigcy.

Have you tried changing the compatibility mode? If not, please do so by going to the "Compatibility" tab, and change the compatibility mode to "Windows 7". Also does the FPS drop when the game is ran on DirectX 9 mode? Try switching to DirectX 9 by selecting the ‘Config’ button on the launcher.

Please keep us updated and hope to see you online!

[Pigcy]

In DirectX 9 mode, my performance is terrible from the start. In the same scene, I get 70fps at the lowest graphics settings in DX9 upon logging in, as opposed to 142fps capped at maximum graphics settings in DX11.

In compatibility mode for Windows 7 and Windows 8, FPS still drops over time.

[Dynratygus]

Pigcy, thank you for the reply.

If you have not done so already, please try a cleanboot. This can be done by opening the task manager and select the 'Start up' Tab. Disable everything and then restart the PC.

Hope to see you online!

[Pigcy]

Already tried that, FPS still drops over time.