Good morning thank you for the response,

We apologize for any inconvenience that has occurred. Please try the following:

- Please make sure that "Cookies" and " JavaScript" are Enabled on the PSN Browser. This can be done by going to the web browser on the PS4 and pressing the options button.
- Select "Settings" and there the options for " Cookies" and "Javascript" will probably be checked. Please uncheck them and then recheck them.

- Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040


Hope to see you online!