Good afternoon and thank you for the reply.

Kyouki does this issue occur when using a VPN or without? Could you try connecting without the VPN?

Please try the following:

- Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. For Windows
- Change the DNS to 8.8.8.8 or 1.1.1.1.

Please respond to this thread with any updates. Hope you see you online!