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  1. #1
    Player
    AncientCrystal's Avatar
    Join Date
    Apr 2015
    Location
    Gridania
    Posts
    231
    Character
    Dawn Solaris
    World
    Gilgamesh
    Main Class
    Warrior Lv 90

    Don't have enough space for update? (PS4)

    Trying to log into the game and it's saying I don't have enough space for to download update. I have over 50 gigs free. Um what?!
    (0)

  2. #2
    Player
    AncientCrystal's Avatar
    Join Date
    Apr 2015
    Location
    Gridania
    Posts
    231
    Character
    Dawn Solaris
    World
    Gilgamesh
    Main Class
    Warrior Lv 90
    When I read the error message it says I need to delete something on my PS4 over 1.75 gigs. Again, I have over 50 gigs free on this system.
    (0)

  3. #3
    Player
    AncientCrystal's Avatar
    Join Date
    Apr 2015
    Location
    Gridania
    Posts
    231
    Character
    Dawn Solaris
    World
    Gilgamesh
    Main Class
    Warrior Lv 90
    Weird, looks like it's starting to update now that I deleted an entire game application which was worth 73gigs....I don't quite get why I had to do this as I initially had 50+gigs free. I guess FFXIV on PS4 doesn't want your console go over a certain threshold?

    Can I get some follow up info from a mod on here?
    (0)

  4. #4
    Player
    Chena's Avatar
    Join Date
    Dec 2017
    Posts
    5
    Character
    Alisha Dragonborn
    World
    Siren
    Main Class
    Arcanist Lv 48
    haveing the same issue had 49 gigs free said i needed to delete 1.68 gigs deleted one of my games and it started downloading sad that i need 80 gigs to download an 82mb file that has now been coping for 20 min
    (1)

  5. #5
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    If I recall, the PS4 won't let you download a game unless you have double the amount of space available (so for a 30GB game, you would need 60GB of free space). It may have this same requirement for the update (meaning you may need double the total download in free space).

    Downloading and installation of the PS4 version is within the Playstation ecosystem now. For further installation assistance, I'd recommend contacting Playstation support here: https://support.us.playstation.com/

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)