Lobby server 6001 error closes the game

[BunnyChain]

Date & Time: 25.11.2018
Frequency: always
World name: Omega
Character name: Aissy Lea
Retainer name: ---
NPC name: ---
Monster name: ---
Class/Level: ---
Party or solo: ---
In-game time: ---
Area and coordinates: Log-In screen
Housing: ---
Steps:
1. try to log in
2. get lobby server error 6001
3. game closes, go and relog into the launcher to try again
4. where is the retry button?


Connection Specs
- Type of internet connection/provider: 1&1 50MBit/s
- Modem maker/model number: FritzBox 7362 SL

■ PC Specs

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Aissy\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Education 64-Bit-Version (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz (6 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 0805
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16296.906MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19240.906MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.911GB SYSTEM_FREEDISC_SPACE 730.252GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.064GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 307.618GB SYSTEM_FREEDISC_SPACE 64.051GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.785GB SYSTEM_FREEDISC_SPACE 28.495GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 307.618GB SYSTEM_FREEDISC_SPACE 83.848GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 316.274GB SYSTEM_FREEDISC_SPACE 32.817GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8148.453 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1694
SYSTEM_GRAPHICS_DRIVER_DATE 11/12/2018 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Creative SB X-Fi)
SYSTEM_SOUND_DEVICE_ID {F3B0A622-9901-40AF-9A66-60B370413E56}
SYSTEM_SOUND_DEVICE_NAME ctaud2k.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0240.0015
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12/19/2015 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (2- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {40AF03A8-27C0-42A9-AD78-785502D8C825}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 9/7/2018 00:00:00
SYSTEM_SOUND SPDIF Out (Creative SB X-Fi)
SYSTEM_SOUND_DEVICE_ID {AAA508E3-D1BA-45F3-8436-5B1BCAD193D5}
SYSTEM_SOUND_DEVICE_NAME ctaud2k.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0240.0015
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12/19/2015 00:00:00
SYSTEM_SOUND BenQ EW3270ZL (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DDC12269-71D2-4CDF-82CD-34AA4F97E437}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0004
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 10/22/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3FE09130-F04D-11E8-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3FE09130-F04D-11E8-8002444553540000}
SYSTEM_INPUT_NAME G11 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3FE09130-F04D-11E8-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3FE09130-F04D-11E8-8004444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3FE09130-F04D-11E8-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3FE09130-F04D-11E8-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {28689510-F0CB-11E8-8001444553540000}
SYSTEM_INPUT_NAME Controller (GAMEPAD)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {3FE09130-F04D-11E8-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3FE09130-F04D-11E8-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

AsPowerBar
FFXIVLauncher
Steam
WinMTR_x64
Downloads
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Creative ALchemy
Creative Audio Control Panel
Creative Software AutoUpdate
Creative Sound Blaster Properties x64 Edition
Dolby Digital Live Pack
DTS Connect Pack
Mozilla Thunderbird 60.3.1 (x86 de)
NVIDIA Stereoscopic 3D Driver
OpenAL
SpeedFan (remove only)
Steam
AURA Service
Patriot Viper RGB
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
ASUS AURA VGA Component
AURA Service
ASUS AURA Motherboard HAL
ASUS AURA Headset Component
ASUS AURA Odd Component
ASUS Keyboard HAL
ASUS GLCKIO2 Driver
AURA
ASUS GLCKIO2 Driver
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Microsoft VC++ redistributables repacked.
Corsair AURA DRAM Component
Paragon Backup & Recovery™ 16 Free
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Kingston AURA DRAM Component
ASUS Update Helper
AURA DRAM Component
MB Peripheral Products
Intel(R) Trusted Connect Services Client
ASUS Mouse HAL
Intel(R) Trusted Connect Service Client x86
AI Suite 3
Intel(R) Chipset Device Software
Creative Media Toolbox 6
ASUS AURA Display Component
Bitdefender Total Security
Bitdefender Agent
Bitdefender Device Management
Bitdefender VPN
DAEMON Tools Lite
GIMP 2.10.8
Mozilla Firefox 63.0.3 (x64 de)
Mozilla Maintenance Service
Warframe
Rain World
CrossCode
MapleStory 2
MONSTER HUNTER: WORLD
Turbo LAN v10.24
VLC media player
WinRAR 5.61 (64-bit)
ASUS Keyboard HAL
ASUS Mouse HAL
Intel(R) Management Engine Components
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Corsair AURA DRAM Component
AURA DRAM Component
Paragon UIM
Intel(R) Chipset Device Software
Microsoft VC++ redistributables repacked.
Kingston AURA DRAM Component
ASUS AURA VGA Component
ASUS AURA Headset Component
ASUS AURA Display Component
NVIDIA Ansel
NVIDIA 3D Vision Driver 416.94
NVIDIA Control Panel 416.94
NVIDIA Graphics Driver 416.94
NVIDIA GeForce Experience 3.15.0.186
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 33.2.0.0
NVIDIA PhysX System Software 9.18.0907
NVIDIA Update 33.2.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.4
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.15.0.186
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.08.3
Intel(R) Management Engine Components
ASUS AURA Odd Component
Intel(R) Management Engine Driver
Terminal
Paragon Backup & Recovery™ 16 Free
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
Intel(R) Trusted Connect Service Client x64
Intel(R) Management Engine Components
ASUS AURA Motherboard HAL
Patriot Viper RGB


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe 000048D0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00004960
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000038E4
C:\Program Files (x86)\Steam\Steam.exe 00002A00
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 00001660
C:\Program Files\ASUS\Turbo LAN\cfosspeed.exe 00002270
C:\Program Files\Bitdefender\Bitdefender Security\bdagent.exe 000009AC
C:\Program Files\Bitdefender\Bitdefender Security\bdwtxag.exe 00003340
C:\Program Files\Bitdefender\Bitdefender Security\bdwtxcr.exe 00002E90
C:\Program Files\Bitdefender\Bitdefender VPN\BdVpnApp.exe 00000C98
C:\Program Files\DAEMON Tools Lite\DTAgent.exe 0000050C
C:\Program Files\DAEMON Tools Lite\DTShellHlp.exe 00000218
C:\Program Files\Mozilla Firefox\firefox.exe 00002C0C
C:\Program Files\Windows Defender\MSASCuiL.exe 00001F88
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.34.81.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002108
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.34.81.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00001EB8
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11810.1001.12.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000036E0
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_1.16.1012.0_x64__8wekyb3d8bbwe\GameBar.exe 000030E8
C:\Users\Aissy\AppData\Local\Discord\app-0.0.301\Discord.exe 000030C8
C:\Users\Aissy\AppData\Local\FluxSoftware\Flux\flux.exe 00002330
C:\Users\Aissy\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002480
C:\Users\Aissy\Desktop\WinMTR-v092\WinMTR-v092\WinMTR_x64\WinMTR.exe 00004184
C:\Windows\Explorer.EXE 000010BC
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000054
C:\Windows\SysWOW64\CTXFISPI.EXE 00002C9C
C:\Windows\SysWOW64\Ctxfihlp.exe 00002B50
C:\Windows\System32\RuntimeBroker.exe 00000410
C:\Windows\System32\smartscreen.exe 0000088C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002074
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001D00
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001B60
C:\Windows\system32\ApplicationFrameHost.exe 000037A8
C:\Windows\system32\AsusDownLoadLicense.exe 00001B54
C:\Windows\system32\DllHost.exe 00001B68
C:\Windows\system32\conhost.exe 00002EAC
C:\Windows\system32\svchost.exe 00003B38
c:\windows\system32\sihost.exe 00000D9C
c:\windows\system32\svchost.exe 0000177C
c:\windows\system32\taskhostw.exe 00000EFC

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-




Browser Information
- Name and version of the browser currently in-use: Firefox 63.0.3 (64-Bit)
- Internet Explorer Version: Microsoft Edge 42.17134.1.0

------------------------------------------------------

[dmi]

Datacenter: Chaos
World: Ragnarok
Date: 26.11.2018
Frequency: random



Desc:
Connection fails at random times if connect to the lobbyserver.


- Lobby errormsg (total shutdown of the client)

- empty screen (only background is visible)

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in my response. Unfortunately, we experienced some DDOS attacks over the weekend that may have caused these issues. It looks like those have cleared up. Are you still experiencing this issue?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!