Assuming they have a record when they look up someone I'd say yeah. Sometimes someone who is just having a really bad day can look like a troll, or in an other way a person who is having a bad day finds everyone to be a troll lol. Which is probably why they have that general response kit, otherwise given time we'd see a serious culling .

But if they have a history, like I imagine they do, then you're helping them better warn and punish people based off if it seems one off/unintended vs if they're just a really bad egg.