What does it take to get the STF to actually act on a report for cheating/botting?

[KageTokage]

I'd appreciate an actual answer regarding this, because I'd think the GM team has to have some idea about what's going on behind the scenes with the STF to know what can actually help with getting offenders caught if nothing seems to be working.

This is why two way communication is normally standard when it comes to reporting because if you can't actually know why your reports aren't being considered valid, it makes it impossible to know what you need to do differently.

Even just since I made this post, multiple new bots have shown up on my server and it's honestly inexcusable for people to be getting away with cheating this frequently in a P2P MMO, especially when there's so much readily available evidence that can be used to identify them.