Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

A 601 error is a billing error, not a technical one. As such, this is not the proper channel for support. Please contact the Square Enix Support Center for further assistance. The Support Center can contacted using the following link: https://support.na.square-enix.com/m...p?id=5382&la=1

This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Support Center is necessary to resolve the issue.

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