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  1. #1
    Player
    Zhemos's Avatar
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    Jul 2014
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    26
    Character
    Ai Misaka
    World
    Adamantoise
    Main Class
    White Mage Lv 70

    Need help, high ping

    since the ddos attacks a few weeks ago, for some reason im getting routed differently and my ping has went from around 85-100 to 100-120. For some reason im getting routed to chicago, and bounced back to new york, then to cali. Can someone please help me?
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  2. #2
    Player
    Zhemos's Avatar
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    Jul 2014
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    Character
    Ai Misaka
    World
    Adamantoise
    Main Class
    White Mage Lv 70
    also random spiking to 150 and 200 pings during peak hours.
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  3. #3
    Moderator Einmimiria's Avatar
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    Nov 2017
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    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    You mentioned you are being routed strangely, correct? Did you perform a trace route? If so, can you provide that?

    Does this happen all the time, or does it only happen at specific times or only in certain areas in the game (i.e. instances)? Do you notice any patterns to it?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  4. #4
    Player
    Zhemos's Avatar
    Join Date
    Jul 2014
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    Character
    Ai Misaka
    World
    Adamantoise
    Main Class
    White Mage Lv 70
    Quote Originally Posted by Einmimiria View Post
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    You mentioned you are being routed strangely, correct? Did you perform a trace route? If so, can you provide that?

    Does this happen all the time, or does it only happen at specific times or only in certain areas in the game (i.e. instances)? Do you notice any patterns to it?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    This is where im routed. Pretty sure it's consistent, I haven't noticed any different routes since the sudden reroute a few weeks ago.

    Microsoft Windows [Version 10.0.17134.345]
    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>tracert 204.2.229.89

    Tracing route to 204.2.229.89 over a maximum of 30 hops

    1 1 ms 1 ms 1 ms 192.168.0.1
    2 * * * Request timed out.
    3 14 ms 13 ms 11 ms 173-219-238-25.suddenlink.net [173.219.238.25]
    4 30 ms 25 ms 25 ms 173-219-252-142.suddenlink.net [173.219.252.142]
    5 28 ms 29 ms 28 ms 173-219-252-124.suddenlink.net [173.219.252.124]
    6 29 ms 26 ms 29 ms 173.219.232.216
    7 27 ms 26 ms 26 ms 173-219-152-173.suddenlink.net [173.219.152.173]
    8 43 ms 26 ms 26 ms chi-b21-link.telia.net [213.248.71.45]
    9 43 ms 49 ms 39 ms ae-25.r08.chcgil09.us.bb.gin.ntt.net [129.250.8.61]
    10 41 ms 41 ms 44 ms ae-0.r20.chcgil09.us.bb.gin.ntt.net [129.250.2.191]
    11 46 ms 38 ms 40 ms ae-0.r25.nycmny01.us.bb.gin.ntt.net [129.250.2.167]
    12 39 ms 40 ms 38 ms ae-2.r08.nycmny01.us.bb.gin.ntt.net [129.250.6.209]
    13 * * * Request timed out.
    14 104 ms 102 ms 102 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
    15 103 ms 99 ms 101 ms 204.2.229.234
    16 102 ms 101 ms 107 ms 204.2.229.89

    Trace complete.

    C:\WINDOWS\system32>

    Btw line 13 always times out.
    (0)
    Last edited by Zhemos; 11-14-2018 at 09:02 AM.

  5. #5
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Thank you for the information Zhemos.

    It does appear that you are being routed weirdly. So, it maybe routing you to Chicago and New York to avoid something. I would contact your ISP as they could provide more of an insight into what is happening with the router.

    Hope to see you online!
    (0)