Unexpected error, exiting FFXIV

[Einmimiria]

Thank you for the reply fiinchy.

I'd suggest updating your graphics card driver. They don't look too out of date, but Final Fantasy XIV continuously updates and will take advantage of newer drivers. The ones you have shouldn't take issue with games that are more than a few months old. You can find your specific driver version here: https://www.nvidia.com/Download/index.aspx

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[fiinchy]

Hello & thank you for your prompt reply.

I followed everything as instructed, but to no avail. Still getting stopped up at the same spot with the same error codes. At least my graphics card is fully up to date now ^^. Thank you for your continued support, any more ideas?

[Dynratygus]

Good afternoon flinchy and thank you for the update!

I apologize for the delay in my response. Have you tried rolling back the drivers update or changing the compatibility mode? If not, please try the following:

- Try switching to DirectX 9 by selecting the ‘Config’ button on the launcher
-Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
- Right click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"


Please keep us updated! Hope to see you online !

[fiinchy]

Hello thanks for getting back to me

I did try switching to DirectX 9 but it made no difference. However, after updating my Windows driver and graphics card drivers (which didn't work), I re-installed my game for the third time. Finally got it to work again! Maybe it needed that for the driver updates to make a difference? Don't know an advanced amount about computers, but hopefully that helps you in your future with advice for others as this is a very frustrating problem. Thank you for all of your assistance, happy it got figured out in the end.